Exam (elaborations)
Walmart Hiring Assessment Test.
- Module
- SRU ELEC340 F
- Institution
- SRU ELEC340 F
Walmart Hiring Assessment Test.
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Walmart Hiring Assessment TestA coworker did not clean his work area before going home. This could cause an
accident, so you quickly clean up. The next day you see the coworker. - ANS-Most - Tell
him he should be more careful because his work area could have resulted in an
accident.
Least - Let him know you cleaned up his work area and that he owes you a favor.
A customer member tries to use a coupon that is only good for full-priced items to
purchase an item that is on sale. She becomes confused when you explain that she can
use the coupon. - ANS-Most - Apologize for the confusion and explain that the coupon
only applies to full-priced items.
Least - Find your supervisor and ask if he can approve the discount.
A customer/member asks you about a new mobile phone that is out of stock. You
expect to have the phone back in a few days, but the customer/member wants it sooner.
- ANS-Most - Offer to call another store nearby to see if they have the phone in stock.
Least - Take the customer/memberś contact info and promise to have someone call her
as soon as the phone come in
A customer/member is looking for a particular brand of cold medicine and can find it in
the health and wellness area. He approaches you for help. - ANS-Most - Explain where
he can find the medicine. Offer to walk him there if he would like some help finding it.
Least - Show him to the aisle with the medicine and let him know he can save some
money by purchasing a brand thatś on sale.
During a busy time at the bakery counter, a loyal customer/member stops you to chat.
As heś talking, you notice a customer/member that needs help. - ANS-Most - Apologize
and tell him you see another customer/member that needs your help.
Least - In order to keep him happy, allow him to continue his story until he is finished.
u - ANS-
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