GMS 200 – Midterm Examination Questions and Answers
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Module
GMS 200
Institution
GMS 200
GMS 200 – Midterm Examination Questions and Answers
Total Quality Management (TQM) - Answer-comprehensive approach to continuous quality improvement for a total organization
High Performance Organization - Answer-organizations that consistently achieve excellence while creating a high qualit...
GMS 200 – Midterm Examination
Questions and Answers
Total Quality Management (TQM) - Answer-comprehensive approach to continuous
quality improvement for a total organization
High Performance Organization - Answer-organizations that consistently achieve
excellence while creating a high quality work environment
Global economy - Answer-resource supplies, product markets, and business
competition are worldwide, rather than local
Globalization - Answer-the process of growing interdependence of these components in
the global economy
Global sourcing - Answer-is the practice of sourcing from the global market for goods
and services across geopolitical boundaries
Franchising - Answer-is the practice of using another firm's successful business model
Insourcing - Answer-having people within the company do jobs that would normally be
done by contractors
Joint Ventures - Answer-operates in a foreign country through co-ownership by foreign
and local partners
Global Strategic Alliances - Answer-foreign and domestic firms share resources and
knowledge
Foreign Subsidiaries - Answer-local operation completely owned by a foreign firm
Regional Economic Alliances - Answer-NAFTA
EU
WTO
MNC - Answer-multinational coportation
Global Corporation - Answer-MNC with extensive business operations in more than one
foreign country
Transnational corporation - Answer-MNC operates worldwide on a borderless basis
, Culture Shock - Answer-confusion and discomfort a person experiences in an unfamiliar
culture
Ethnocentrism - Answer-tendency to consider one's own culture as superior to others
Stages in Adjusting to a new Culture - Answer-Confusion
Small victories
The honeymoon
Anger
Reality
Low - Context Cultures - Answer-emphasize communication via spoken or written words
CANADA, AMERICA, AUSTRALIA, GERMAN
High - Context Cultures - Answer-rely on nonverbal and situational cues as well as on
spoken or written words in communication
ASIA, AFRICA
Ethics - Answer-code of moral principles that set standards of conduct of what is good
and right
Organizations as open system - Answer-composed or interrelated parts that function
together
Line Manager - Answer-Responsible for work activities that directly affect organization's
outputs
Staff Manager - Answer-have technical expertise to advise/ support line workers
Functional Manager - Answer-responsible for a single area of activity
General Managers - Answer-responsible for activities covering many functional areas
Adminstrators - Answer-managers who work in public/ non-profit organizations
General Environment - Answer-consists of all the background conditions in the external
environment of an organization
Economic Conditions - Answer-the economic conditions of the general environment
details the health of the economy in terms of inflation, income levels, GDP,
unemployment, and job out-look.
Legal-Political Conditions - Answer-by staying abreast of the legal-political conditions of
the general environment, managers are aware of the prevailing philosophy and
objectives of the political party or parties running the government, as well as laws and
government regulations.
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