Test Bank for MGMT 12, Principles of Management
12th Edition By Chuck Williams
A recent survey by the Conference Board found that less than 50 percent of U.S.
employees say they are satisfied at work.
a. True
b. False - ANSWER True
A positive attitude toward one's job is called job commitment.
a. True
b. False - ANSWER False
The halo effect blinds the perceiver to other attributes that should be used in
generating a more complete assessment.
a. True
b. False - ANSWER true
The last step of the perception process is organizing the selected data into patterns
for interpretation and response.
a. True
b. False - ANSWER True
An internal attribution says that something about the situation has caused the
person's behavior.
a. True
b. False - ANSWER False
Teresa is an extremely imaginative and artistically sensitive individual who displays a
high degree of creativity. According to the Big Five personality factors, these
qualities are associated with a high level of openness to experience.
a. True
b. False - ANSWER True
Locus of control refers to an individual's belief that he or she can successfully
accomplish a specific task or outcome.
a. True
b. False - ANSWER False
People with an internal locus of control are easier to motivate because they believe
the rewards are the result of their behavior.
a. True
b. False - ANSWER True
Low Machs are particularly good in jobs that require bargaining skills or that involve
substantial rewards for winning.
a. True
b. False - ANSWER False
, An emotion can be thought of as a mental state that arises spontaneously within a
person based on interaction with the environment rather than through conscious
effort and is often accompanied by physiological changes or sensations.
a. True
b. False - ANSWER True
Social awareness is the ability to connect to others, build positive relationships,
respond to the emotions of others, and influence others. - ANSWER False
The ability to connect to others, respond to the emotions of others, and influence
others is referred to as relationship management. - ANSWER True
Self-management is a component of emotional intelligence. - ANSWER True
In the step-by-step guide for managing time described in the text, the three options
for getting things done are doing it, delegating it, or deferring it. - ANSWER True
In the step-by-step guide for managing time described in the text, the last step in
getting organized is to empty your head. - ANSWER False
Extreme competitiveness, impatience, aggressiveness, and devotion to work are
components of the Type B behavior pattern. - ANSWER False
Organizations that want to challenge their employees and stay competitive can
easily be stress-free. - ANSWER False
A survey of 75 members of the Stanford Graduate School of Business's Advisory
Council revealed that by far the most important capability for managers to develop is
self-confidence. - ANSWER False
Two important approaches to enhancing self-awareness are soliciting feedback from
others and engaging in self-assessment. - ANSWER True
Research indicates that employees who feel that they are treated with respect are
200 percent more likely to stay with the company. - ANSWER True
Research indicates that most employees are committed to their organizations and
less than 25 percent can be categorized as disengaged. - ANSWER False
Nearly all U.S. companies use personality tests in hiring and promotion decisions. -
ANSWER False
An individual's strong belief that he or she can successfully accomplish a specific
task or outcome is referred to as _____.
a. locus of control
b. self-confidence
c. self-efficacy
d. perceptual selectivity
e. cognitive dissonance - ANSWER c. self-efficacy `
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