HP Point of Sale Service and Support Assessment UPDATED Actual Exam Questions and CORRECT Answers
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Module
HP Point of Sale Service and Support
Institution
HP Point Of Sale Service And Support
HP Point of Sale Service and Support
Assessment UPDATED Actual Exam
Questions and CORRECT Answers
What precautions should customers take when installing the receipt printer?
A: Never install a roll of thermal paper before the power on test has completed.
B: Do not open the top receipt cover ...
HP Point of Sale Service and Support
Assessment UPDATED Actual Exam
Questions and CORRECT Answers
What precautions should customers take when installing the receipt printer?
A: Never install a roll of thermal paper before the power on test has completed.
B: Do not open the top receipt cover before the Windows drivers have been installed.
C: Do not install OPOS or JPOS drivers; the HP receipt printers do not use these.
D: Never connect the printer to the computer when the computer is powered on. - CORRECT
ANSWER- ✔✔D
Which attached component controls the opening and closing of the cash drawer?
A: Pole display
B: 7 inch CFD
C: MSR
D: Receipt printer - CORRECT ANSWER- ✔✔D
What is the purpose of the Hosiden cable that is included with the HP Serial / USB Thermal
Receipt Printer?
A: It is used in certain regions that require the connector.
B: It provides an optional connection to the pole display.
,C: It connects to a powered USB port on the POS computer.
D: It connects the receipt printer to the cash drawer. - CORRECT ANSWER- ✔✔C
What do 3 single beeps mean when you scan a credit card through the HP MSR?
A: The MSR is malfunctioning.
B: The card has three bad tracks of data.
C: The card was not read.
D: There was a good read on all three tracks. - CORRECT ANSWER- ✔✔D
HP POS systems are preinstalled with which software? (Select two.)
A: Windows, FreeDOS, or Linux operating system
B: Drivers required to support HP peripherals
C: Links to suggested POS applications
D: Point-of-Sale (POS) application
Links to HP support website to download POS drivers - CORRECT ANSWER- ✔✔A
B?
What display technology only displays patterns, such as words, letters, or numerals?
How do you configure the beeper volume on an HP barcode scanner?
A: Scan the correct barcode in the User Guide.
B: Change the configuration setting on the attached RPOS system.
C: Enter the Bar code scanner's administration mode.
D: Connect the Barcode scanner and then access the HP support Web site. - CORRECT
ANSWER- ✔✔A
What POS functionality is offered by the HP ElitePad Mobile POS Solution? (Select two.)
A: Barcode scanner
B: Mini cash drawer
C: Magnetic stripe reader
D: Thermal printer
E: Integrated CFD - CORRECT ANSWER- ✔✔A
C
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