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MGT 300 Chapter 14 Exam 2024 | MGT 300 Exam Update 2024 Questions and Correct Answers Rated A+
MGT 300 Chapter 14 Exam 2024 | MGT 300 Exam Update 2024 Questions and Correct Answers Rated A+
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MGT 300 Chapter 14 Exam 2024 | MGT300 Exam Update 2024 Questions and
Correct Answers Rated A+
How can an individual build personal connections while creating a
professional network? -ANSWER-By asking interesting questions to
create a positive first impression
By drawing people into meaningful conversations
The transfer of information and understanding from one person to
another is known as _____. -ANSWER-Communication
When Marta explains a project to members of her staff, they are able
to understand her intended message accurately. This suggests that
Marta is a(n) _____ communicator. -ANSWER-effective
In the communication process, the __________ is the person wanting
to share information. -ANSWER-sender
The information that is shared in the communication process is called
______. -ANSWER-the message
Good communicators are _____ and effective. That is, their messages
are transmitted in a short time, and people understand them. -
ANSWER-efficient
Interpreting and trying to make sense of the message is called
______. -ANSWER-decoding
,Putting a message into understandable symbols or language to send
to another person is called _____. -ANSWER-encoding
In the communication process, the person for whom the message is
intended is the . -ANSWER-receiver
An email, a handwritten notice, or a voicemail are each an example of
a ______ in the communication process. -ANSWER-medium
Samantha sent an email to Joyce, letting her know about a job
opening. Joyce quickly responded with an email, thanking Samantha.
Joyce's response is an example of _____. -ANSWER-feedback
Nanci needs to let Morgan know that the production line will be down
until tomorrow and the items she needs to ship to the customer won't
be ready on time. The information Nanci wants to share is called the -
ANSWER-mesaage
After listening to her boss's instructions regarding completion of the
project, Angelica said, "Let me make sure I've got this straight. You
need this project completed by the 15th of the month so we can go
over it and make any changes before our meeting with the client on
the 17th. Is that correct?" This is an example of _____. -ANSWER-
paraphrasing
Any disturbance that interferes with the transmission of a message in
the communication process is known as _____________. -ANSWER-
noise
When two people from the same culture misunderstand each other
because the meaning of the words is unclear, they are experiencing a
______ problem. -ANSWER-semantic
,The means by which a communicator sends a message is called
______. -ANSWER-the medium
During the first staff meeting after Blake joined the company, he was
completely confused by his coworkers' repeated references to the
"PPAC committee" and "the next level drill-down". Blake experienced
which barrier to communication? -ANSWER-Jargon
A rich medium is more effective with _____ situations. -ANSWER-
nonroutine
When Liz's manager asked her to get the report done right away, Liz
didn't know if that meant within an hour or by the end of the week.
This is an example of a _____ problem. -ANSWER-semantic
Terminology that is specific to a particular profession or group is
known as _____. -ANSWER-jargon
Garrett told his sales team to send their monthly sales figures to him
via email rather than calling him on the phone. Garrett is indicating his
preference for a _____ medium. -ANSWER-lean
How well a particular medium conveys information and promotes
learning is called ______. -ANSWER-media richness
Jackson sends a memo to his staff announcing a project review
meeting to be held the next day. This is an example of _____
communication. -ANSWER-formal
, One of the dangers of using a rich medium for routine matters is
information _____________, in which the receiver gets more
information than necessary. -ANSWER-overloading
Match the type of formal communication (on the left) with its example
(on the right).
Vertical
Horizontal
External -ANSWER-Vertical - Anne submits her vacation request to
her boss.
Horizontal - Suzie emails a coworker to inform him that she has
finished her part of a team project.
External - Tamika emails a supplier to ask for a price quotation on a
product.
A lean medium is more effective with _____ situations. -ANSWER-
routine
A manager sends a memo to notify his department of a new company
policy. This is an example of ______ communication. -ANSWER-
vertcal
An organization's ______ communication channels include official
memos, letters, reports, and announcements. -ANSWER-formal
The chancellor of the university sent a memo to faculty members to
advise them that the governor would be speaking at the university and
to encourage them to attend. This is an example of ______
communication. -ANSWER-downward
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