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Test Bank For Business and Professional Communication Plans, Processes, and Performance 6th Edition By James R. DiSanza (All Chapters) £16.36
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Test Bank For Business and Professional Communication Plans, Processes, and Performance 6th Edition By James R. DiSanza (All Chapters)
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  • Module
  • Communication
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  • Communication

Test Bank For Business and Professional Communication Plans, Processes, and Performance 6th Edition By James R. DiSanza (All Chapters)

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Document information

  • October 19, 2024
  • 82
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

  • test bank

Written for

  • Communication
  • Communication

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Content preview

M
E D
C
O
N
N
O
IS
S EU
R

,TB_DiSanza_Chapter 1
Key: Answer, Type, Learning Objective, Level

Type
A=Applied
C=Conceptual




M
F=Factual
Level
(1)=Easy; (2)=Moderate; (3)=Difficult




E
LO=Learning Objective




D
Multiple Choice Single Select




C
M/C Question 1
Meanings are defined as:
a) messages exchanged between people.
b) involuntary expressions of present emotions. O
N
c) interpretations we develop for particular experiences.
d) private associations people have for a symbol.
N

ANS: c
O

Skill=Understand the Concepts, Objective=1.1: Explain how communication occurs due to
effective encoding and decoding of messages flowing between the source and the receiver,
Topic=What Is Communication?, Difficulty=Easy
S I



M/C Question 2
According to the text, signs are defined as:
S




a) involuntary expressions of present emotion.
b) voluntary expressions that stand for something else.
E




c) letters, sounds, words, or mathematical expressions.
d) the psychological meanings people assign to words.
U




ANS: a
R




Skill=Understand the Concepts, Objective=1.1: Explain how communication occurs due to
effective encoding and decoding of messages flowing between the source and the receiver,
Topic=What Is Communication?, Difficulty=Easy




81
Copyright © 2017, 2012, 2009 Pearson Education, Inc. All Rights Reserved

,M/C Question 3
Symbols are defined as:
a) involuntary expressions of present emotion.
b) voluntary expressions that stand for or represent something else.
c) meanings or interpretations people assign to an event.
d) a low correspondence between the sender and receiver.

ANS: b
Skill=Understand the Concepts, Objective=1.1: Explain how communication occurs due to
effective encoding and decoding of messages flowing between the source and the receiver,




M
Topic=What Is Communication?, Difficulty=Easy




E
M/C Question 4
For purposes of simplicity, meanings can be classified into how many categories?




D
a) two
b) three
c) four




C
d) five

ANS: a
O
Skill=Understand the Concepts, Objective=1.1: Explain how communication occurs due to
N
effective encoding and decoding of messages flowing between the source and the receiver,
Topic=What Is Communication?, Difficulty=Medium
N
M/C Question 5
What is communication?
O

a) It occurs when a message sender’s intent and the receiver’s interpretation are the same.
b) It occurs when two people share agreement in their interpretation of an experience or
I


event.
S



c) It occurs when there is an exchange of messages between individuals for the purpose of
influencing the meaning others assign to events.
S




d) It occurs when there is an association of meanings that each person assigns to an
activity or event for purposes of interpretation.
E




ANS: c
U




Skill=Understand the Concepts, Objective=1.1: Explain how communication occurs due to
effective encoding and decoding of messages flowing between the source and the receiver,
R




Topic=What Is Communication?, Difficulty=Easy

M/C Question 6
________ is the process of selecting symbols to represent cognitions.
a) Messaging
b) Encoding
c) Decoding
d) Feedback




82
Copyright © 2017, 2012, 2009 Pearson Education, Inc. All Rights Reserved

, ANS: b
Skill=Understand the Concepts, Objective=1.1: Explain how communication occurs due to
effective encoding and decoding of messages flowing between the source and the receiver,
Topic=What Is Communication?, Difficulty=Easy

M/C Question 7
________ includes information about how the first message was received.
a) Messaging




M
b) Encoding
c) Decoding




E
d) Feedback




D
ANS: d
Skill=Understand the Concepts, Objective=1.1: Explain how communication occurs due to
effective encoding and decoding of messages flowing between the source and the receiver,




C
Topic=What Is Communication?, Difficulty=Easy

M/C Question 8
O
_________occurs when the reader selects symbols to attach to the signs and symbols.
N
a) Messaging
b) Encoding
N
c) Decoding
d) Feedback
O

ANS: c
Skill: Understand the Concepts, Objective=1.1: Explain how communication occurs due to
I


effective encoding and decoding of messages flowing between the source and the receiver,
S



Topic=What Is Communication?, Difficulty=Easy
S




M/C Question 9
_________is (or are) composed of signs and symbols that travel along a channel.
E




a) Messages
b) Encoding
U




c) Decoding
d) Feedback
R




ANS: a
Skill=Understand the Concepts, Objective=1.1: Explain how communication occurs due to
effective encoding and decoding of messages flowing between the source and the receiver,
Topic=What Is Communication?, Difficulty=Easy




83
Copyright © 2017, 2012, 2009 Pearson Education, Inc. All Rights Reserved

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