CMN279 Exam Questions and Answers Graded A+
communication theory - Answers a system of ideas for explaining communication
rhetoric - Answers the use of language to persuade an audience
semantics - Answers the study of the words and symbols we choose
semiotics - Answers the study of how meaning ...
communication theory - Answers a system of ideas for explaining communication
rhetoric - Answers the use of language to persuade an audience
semantics - Answers the study of the words and symbols we choose
semiotics - Answers the study of how meaning is assigned and understood
cybernetics - Answers the study of how information is processed and how communication systems
function
message - Answers any type of oral, written, or non-verbal communication that is transmitted by a
sender to an audiance
sender - Answers the participant in a communication transaction who has an idea and communicates it
by encoding it in a message.
encoding - Answers the act of converting ideas into code in order to convert a written, an oral, or a non-
verbal message
channel - Answers a communication pathway or medium over which a message travels.
receiver - Answers the participant in a communication transaction for whom a message is intended and
who decodes the message by extracting meaning from it.
decoding - Answers the act of extracting meaning from spoken, written, and non-verbal communication
feedback - Answers the receivers response to a message that confirms if the original message was
received and understood.
noise - Answers any form or psychological interference that distorts the meaning of a message.
communication barriers - Answers problems that can affect the communication transaction, leading to
confusion or misunderstanding
channel overload - Answers the inability of a channel to carry all transmitted messages
information overload - Answers a condition whereby a receiver cannot process all messages because of
their vast numbers
emotional interference - Answers a psychological factor that creates problems with the communication
transaction
semantic interference - Answers interference caused by ambiguity, jargon, language or dialect
differences, or different ways of assigning meaning
, bypassing - Answers misunderstanding that results from the receiver interfering a different meaning
from s message based on the different meanings of the words that are used.
physical and technical interference - Answers interference external to the sender and receiver
ex. cell service dropped
mixed messages - Answers conflicting perceptions of a signal or message that may result in
miscommunication
channel barriers - Answers inappropriate choices of channel that impede communication
environmental interference - Answers interference that results from preconceptions and differing
frames or reference.
dyadic - Answers the form of communication that involves a group of two
emotional intelligence - Answers the ability to be in touch with one's own emotions, manage one's
emotions displays, and understand and respond to the emotions of others to foster strong interpersonal
relationships.
non-verbal behaviours - Answers gestures, facial expressions, eye contact, and posture that convey
feelings, attitudes and other information
proxemics - Answers the study of the use and perception of space
chronemics - Answers the study of the use and inter pretence of time in non-verbal communication
paralanguage (vocalics) (38%) - Answers non-verbal qualities of communication
body language (55%) - Answers non-verbal communication conveyed by gestures, posture, eye contact,
and facial expressions
internal communication - Answers communication takes place within an organization
external communication - Answers communication with audiences who are apart of an external
environment
active listening - Answers listening that demands close attention to a message's literal and emotional
meaning and a level of responsiveness that shows the speaker the message was both heard and
understood.
formal communications network - Answers a system of communication sanctioned by organizational
management
informal oral network - Answers unofficial internal communication pathways, also known as grapevines,
that carry gossip and rumours-sometimes accurate, sometimes not
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller TutorJosh. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for £6.57. You're not tied to anything after your purchase.
