1. 5 components/domains of successful TCIS implementation.. - ANSWER .
1. Leadership & Administrative Support
2. Social work & Clinical services
3. Supervision & Post crisis intervention
4. Training & Competency Standards
5. Data driven incident monitoring & feedback
2. Setting condition - ANSWER Anything that makes challenging behavior
more or less likely to occur.
3. 5 Categories of Setting Condition - ANSWER
1. Organizational Culture (Control oriented, Poor Communication)
2. Environmental (Hot, Crowded, Too Noisy)
3. Instruction, Activity, Routine (Staffing quality of instruction)
4. Personal (Illness, Trauma, Feeling unsafe)
5. Relationship Based (lack of caring, "us vesus them" culture)
4. Self regulation of emotions - ANSWER Ability to control and manage
emotion while maintaining focus and attention.
5. Baseline Behavior - ANSWER Behavior recognized as "typical" for a
particular student in the Stress Model of Crisis.
6. Phases of the Stress Model of Crisis and observed behaviors - ANSWER
1. Pre-crisis (baseline)
2. Triggering event - Agitation
3. Escalation Phase - Aggression
4. Outburst Crisis - Violence
5. Recovery
,7. Two goals of crisis intervention (TCIS) - ANSWER
1. Support: environmentally and emotionally to reduce stress and risk
2. Teach: students better ways to cope with stress.
8. 3 Possible Outcomes During Recovery Phase of the Stress Model of Crisis
1. Lower - Abuser (Makes the problem worse)
2. No Change - Fire fighter (Dean puts out fires)
3. Higher - Educateur (Teaches coping skills & strategies)
9. 4 Questions We Ask Ourselves In a Crisis Situation (Self Awareness) - ANSWER
1. What am I feeling now?
2. What does this student feel, need, or want?
3. How is the environment affecting the student?
4. How do I best respond?
10. All behavior has ___________ therefore, ___________ reflects needs.
- ANSWER meaning / behavior
11. Bullying - ANSWER repeated acts of aggression, intimidation, or coercion
against a victim who is weaker than the perpetrator in terms of physical size,
psychological/social power, or other factors that might result in notable power
differential.
17. In dealing with a potential crisis situation, asking the question
_______________________________________________ can lead us to a
discovery of what the child's goals are or what purpose the aggression or
challenging behavior serves for the young person.
- ANSWER "What does the student feel, need or want?"
18. Pain based behavior includes... - ANSWER
1. Impulsive outburst
2. Aggression
3. Running away
4. Self injury
5. Defiance
6. Inability to regulate emotion
7. Trauma
School-wide programs to reduce bullying should begin with development of a
Caring Community, followed by: - ANSWER
, 1. Policies against bullying
2. Instruction for staff
3. Open discussion with students
Name the 4 Stages of a Power Struggle in order... - ANSWER
1. Stressful situation / incident
2. Student's feelings
3. Student's behavior
4. Adult's response
List strategies you can use to avoid the power struggle... - ANSWER
1. Use positive self-task
2. Listen and validate feelings
3. Manage the environment
4. Giving choice and time to decide
5. Re-direct the student to another positive activity
6. Appealing to the student's interest
7. Drop or change the expectations
List 4 non-verbal techniques used during active listening... - ANSWER
1. Silence
2. Nods
3. Facial Expressions
4. Eye contact
How does active listening support the student? - ANSWER
1. Identifies and validates feelings
2. Reduces defensiveness
3. Promotes change
4. Communicates that we care & understand
5. Effective co-regulation strategy
6. Helps student talk out instead of act out
Why is it so important to be aware of your facial expression and tone of voice
during crisis communication? - - ANSWER 55% of meaning in
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