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Navigating IT Troubleshooting: Essential Insights for CompTIA A+ 220-1001 Exam *Q&A* (100% Correct) 2025/2026 |VERIFIED| £6.86
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Navigating IT Troubleshooting: Essential Insights for CompTIA A+ 220-1001 Exam *Q&A* (100% Correct) 2025/2026 |VERIFIED|

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Navigating IT Troubleshooting: Essential Insights for CompTIA A+ 220-1001 Exam *Q&A* (100% Correct) 2025/2026 |VERIFIED| What is the first step in the troubleshooting process for hardware issues? Identify the problem by gathering information from the user and observing the symptoms. ...

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  • November 19, 2024
  • 10
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • navigating it troubleshooting essential insights

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  • CompTIA
  • CompTIA

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Navigating IT Troubleshooting: Essential
Insights for CompTIA A+ 220-1001 Exam
*Q&A* (100% Correct) 2025/2026
|VERIFIED|
What is the first step in the troubleshooting process for hardware issues?

Identify the problem by gathering information from the user and observing the symptoms.



When a computer's display goes blank, what should be checked first?

Ensure the monitor is powered on and check the cable connections between the monitor and the
computer.



What is a common troubleshooting method for a computer that is slow to boot?

Disable unnecessary startup programs and services to improve boot time.



If a computer has no sound, what is the first step to troubleshoot?

Verify that the audio device is properly connected and that the volume is turned up.



How can you troubleshoot a wireless network that is intermittently dropping connections?

Check for interference from other devices, such as microwaves or cordless phones, and ensure
the router firmware is up to date.



What is the best action to take if an application crashes repeatedly?

Check for updates for the application and the operating system, and reinstall the app if needed.



What is the likely cause of a "No boot device found" error on startup?

The boot order in BIOS may need to be corrected, or the hard drive may be faulty.




1

, When a printer is not printing, what should you check first?

Make sure the printer has paper, ink or toner, and is powered on and connected to the computer.



If the computer screen shows "Input Not Supported," what is a possible cause?

The display resolution setting might be too high for the monitor to support.



How should you approach troubleshooting a computer that will not power on?

Verify the power cable and power supply, and check the power button for functionality.



What is a likely cause of an application running slowly?

The application may be using too many system resources, or there may be insufficient RAM.



When encountering a "Blue Screen of Death" (BSOD), what is the first step to troubleshoot?

Note the error code or message on the BSOD and use it to diagnose the issue.



What is a common cause of network connectivity issues on a laptop?

The wireless network adapter may be disabled or disconnected.



How do you troubleshoot a computer that is overheating?

Ensure the computer's vents are clean and unblocked, and check that the fans are working
properly.



What is the purpose of a system restore in Windows?

A system restore allows you to return the system to a previous state, potentially fixing issues
caused by recent changes or software installations.



What is a possible cause of intermittent internet connectivity?

Check the network cable for loose connections or verify that the Wi-Fi signal is strong enough.



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