MQM 323 exam 1 Question and answers
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human resource management - correct answer ✔designing formal systems
in an organization to manage human talent for accomplishing organizational
goals
KSA - correct answer ✔knowledge
skills
abilities
Organizational culture - correct answer ✔shared values and beliefs that give
members of an organization meaning and provide them with rules for behavior
evolves over a period of time
is constant and enduring
constitutes organizational social environment
affects service and quality, organizational productivity, and financial results
HR management functions - correct answer ✔-HR strategy and planning
-equal employment opportunity
-staffing
-talent management and development
-rewards
-risk management and worker protection
-employee and labor relations
roles of HR management - correct answer ✔-administrative
, -operational and employee advocate
-strategic
administrative role - correct answer ✔-clerical administration, record keeping,
legal paperwork, and policy implementation
-major shifts: use of technology and outsourcing
operational and employee advocate role - correct answer ✔-cooperate with
managers to ensure fair employee treatment
-identify and implement needed programs and policies
strategic role - correct answer ✔-address business realities
-focus on future business requirements
-contribute to devising and implementing success strategies
HR management challenges - correct answer ✔-competition, cost, pressure,
and restructuring
-globalization
-HR and technology
-a changing workforce
competition, cost, pressure, and restructuring HR management challenges -
correct answer ✔-M&A: mergers and acquisitions
-downsizing
-merging
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