MQM 323 FINAL REVIEW Questions with complete solution
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Module
MQM 323
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MQM 323
MQM 323 FINAL REVIEW Questions with complete solution
Which amendment outlawed slavery? - correct answer amendment 13
Which legislation created the EEOC? - correct answer the civil rights act of 1964
What law protects employees from age discrimination? - correct answer The Age Discr...
mqm 323 final review questions with complete solut
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MQM 323 FINAL REVIEW Questions with
complete solution
Which amendment outlawed slavery? - correct answer ✔amendment 13
Which legislation created the EEOC? - correct answer ✔the civil rights act of
1964
What law protects employees from age discrimination? - correct answer
✔The Age Discrimination in Employment Act (ADEA) protects individuals who
are 40 years of age or older from employment discrimination based on age
executive orders - correct answer ✔a legally binding presidential order
directing federal agencies and officials on how to implement laws or policies
enacted by congress can be highly controversial when they go beyond or
contradict congressional intent
the office of federal contract compliance - correct answer ✔federal
bureaucracy responsible for ensuring that minority businesses are considered
when awarding federal contracts
Title VI of the 1964 - correct answer ✔1964: No person in the U.S shall on
the basis of race color or national origin be excluded from participation in be
denied the benefits of or be subjected to discrimination under any program or
activity receiving federal financial assistance establish the equal employment
opportunity
1991 civil rights act - correct answer ✔prohibits discrimination in workplace
also allows for punitive damges
,Griggs v Duke Power - correct answer ✔disparate impact. african american
griggs sues duke power for discrimination. all blacks forced in labor
department unless diploma and can pass a literacy test supreme court rules in
favor of griggs must show hiring procedures are valid
Albemarle v Moody - correct answer ✔if an employer wants to test
candidates for a job then the employer should first clearly document and
understand the job duties and responsibilities performance standards should
be clear and unambiguous
disparate treatment v impact - correct answer ✔impact is unintentional
treatment is intentional
the formula to determine disparate rejection rates are too high - correct
answer ✔4/5th rule- a selection rate for any racial ethic or sex group which is
less than 4/5th or 80% of the rate for the group with the highest rate will
generally be regarded as evidence of adverse impact greater than four fifth
will generally not be evidence of adverse impact
quid pro quo - correct answer ✔means this for that may occur when
submission to the conduct is made an explicit or implicit term or condition of
employment tied to granting/denial of a benefit or privilege. it can only be
perpetrated by someone in power such as an employer or supervisor ( doing
sexual favor for something in return)
sexual harassment - correct answer ✔Unwelcome conduct of a sexual
nature that detrimentally affects the work environment or leads to adverse job-
related consequences for its victims.
performance appraisal - correct answer ✔evaluating an employees' current
and/or past performance relative to his or her performance standards
, performance management - correct answer ✔continuous process of
identifying measuring and developing the performance of individuals teams
and aligning their performance with the organization goals
Five reasons to appraise employee performance? - correct answer ✔1. most
employers base pay, promotion, and retention decisions on the employee's
appraisal
2. appraisals play a central role in the employer's performance management
process
3. the appraisal lets the manager and subordinate develop a plan for
correcting any deficiencies and to reinforce the subordinate strengths
4. appraisals provide an opportunity to review the employee's career plans in
light of his or her exhibited strengths and weaknesses
5. appraisals enable the supervisor to identify if there is a training need and
the remedial steps required
Improving Performance: HR Tools for Line Managers and Small Businesses
how to set effective goals - correct answer ✔1. assign specific goals
2. assign measurable goals
3. assign challenging but doable goals
4. encourage participation
Who Should and Could Do the Appraising? - correct answer ✔supervisor
and employees
Compare and Contrast the Techniques for Appraising Performance - correct
answer ✔•Graphic Rating Scale Method Alternation Ranking Method
•Forced Distribution Method
Critical Incident Method
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