MQM 323: Chapter 8 Question and answers verified to pass
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Module
MQM 323
Institution
MQM 323
MQM 323: Chapter 8 Question and answers verified to pass
Which training method is most frequently used by employers? - correct answer On the job training
hat is employee orientation and on-boarding? - correct answer I provides new employees with the basic background informational they nee...
MQM 323: Chapter 8 Question and
answers verified to pass
Which training method is most frequently used by employers? - correct
answer ✔On the job training
hat is employee orientation and on-boarding? - correct answer ✔I provides
new employees with the basic background informational they need to do their
jobs
Why should managers be aware of negligent training? - correct answer ✔If a
third party is harmed by an employee due to inadequate training, the employer
is held reliable.
Task analysis - correct answer ✔Is a detailed study of the job, determining
what specific skills are required
Competency analysis - correct answer ✔Provides a consolidated overview of
the attributes and qualities needed to do the job well
Performance analysis - correct answer ✔Is the process of verifying that there
is a performance deficiency and whether or not to correct the deficiency
Steps the the training process - correct answer ✔ADDIE 5-Step Process
1. Analyze the training need
2. Design the overall training program
3. Develop the course
4. Implement training by actually training the targeted employee group
, 5. Evaluate the course effectiveness
What are five training techniques? - correct answer ✔- Job rotation
- Lecture
- Job Instruction training
- Simulation
- Computer based training
What are the four management development methods? - correct answer ✔-
Job rotation
- Coaching
- Action learning
- Outside seminars
When is on-the-job-training an advantage over lecturing? - correct answer
✔Seeing the job in action, having the worker do the job itself and getting
feedback is more valuable in learning
What is organizational development? - correct answer ✔Is a special
approach to organizing change in which employees themselves formulate and
implement the change that's required.
Focus on getting new hires up to speed with that they need to know about the
company is done through? - correct answer ✔Employee orientation
What helps managers explain in measurable terms what the employee should
be able to do once the training has been successfully completed? - correct
answer ✔Instructional objectives
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