Key organizations in the travel and tourism sector Questions and Answers Graded A+
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Module
TAP Travel
Institution
TAP Travel
Key organizations in the travel and tourism sector Questions and Answers Graded A+
The Trade organisation CAA stands for:
Civil Aviation Authority
The CAA's role is to:
• Regulate aviation (flying)
• Make sure that the air is managed safely and customers are protected.
The Tra...
The CAA's role is to: - answer• Regulate aviation (flying)
• Make sure that the air is managed safely and customers are protected.
The Trade organization ATOL stands for: - answer Air Travel Organizers’ License
The ATOL's role is to: - answer• Financial protection scheme.
• Run by CAA.
• Ensures that travelers do not lose their money or become stranded abroad.
The Trade organization ORR stands for: - answer Office of Rail Regulation
The ORRs role is to: - answer• Regulates health and safety on Britain's railways.
• Makes sure customers are treated fairly and gives taxpayers value for money.
The Trade organisation ABTA stands for: - answerAssociation of BritishTravel Agents
The ABTA's role is to: - answer• Regulates British travel agents and tour operators.
• Ensures that customers receive a high standard of service.
• Has a fund to help repatriate stranded holidaymakers.
The Trade organisation AITO stands for: - answerAssociation of Independent Tour
Operators
The AITO's role is to: - answer• Represent independent tour operators and travel
agents.
• They want high levels of customer satisfaction and good quality service.
The Trade organisation UK Inbound: - answer• Their aim is to encourage inbound
tourism by helping members manage a successful business.
An ancillary organisation: - answerAn organisation that supports another organisation
Car hire: - answercompanies that allow travellers to rent a car during a holiday.
Car hire services include: - answer• Online or telephone booking.
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