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BTEC Travel and Tourism Level 3- Unit Twenty Two- Work Experience in the Travel and Tourism Sector £16.49
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BTEC Travel and Tourism Level 3- Unit Twenty Two- Work Experience in the Travel and Tourism Sector
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Unit 22- All my work is 100% EVed and IVed at Distinction. Please be aware that this is a document for Unit 22, but there is also another that you will require to receive a Distinction. P1, P2, M1, P3, P4, M2, D1 P5, M3, D2

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  • January 11, 2021
  • 1
  • 2019/2020
  • Other
  • Unknown

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francescamackenzie

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Your Name
BTEC National Diploma in Travel and Tourism Level 3

Company Fact Sheet

Name of Company: Hilton London Bankside




Address: 2-8 Great Suffolk St, London, SE1 0UG

Telephone number: 020 3667 5600

Email: Andrew.ferro@hiltonhotel.co.uk

Contact name: Andrew Ferro

Type of organisation: Chain Company

Hilton Bankside London is owned by Hilton Hotels- but the internal hotel is
relatively small. There are approximately 300 staff members in the hotel. Hilton
Hotel is a 5* hotel, located in close proximity to Southwark Station. The hotel
offers accommodation and hospitality to all of its clients. However, they also
offer events and conferences. Clients can choose from a range of function rooms
that vary in size. The Hilton Bankside London has a spa, pool, restaurant, bar and
8 generously sized function rooms. The Hilton’s main target market are business
men during the week and couples on spa retreats at the weekend.

Work placement Preparation

Hours of work: I work different hours- but they usually last approximately 6-8
hours.

Dress code: Black shirt, black trousers and plain black shoes (no trainers) and
pinafore.

Travel arrangements: I will be driving to the hotel.

Resources to take with you: I will need to take a pen, a pad and a bottle opener.

List below the skills or knowledge you want to gain?

1. Gain customer service experience,
2. Deal with problems professionally whilst under pressure,
3. Learn how to carry 3 plates at one time.

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