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Unit 4 Customer Service in Travel and Tourism

PEARSON (PEARSON)

Here are the best resources to pass Unit 4 Customer Service in Travel and Tourism. Find Unit 4 Customer Service in Travel and Tourism study guides, notes, assignments, and much more.

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Face-to-face dealing with needs of a customer and their needs

  • Face-to-face dealing with needs of a customer and their needs

  • Summary • 7 pages • 2022
  • Looks into what accommodation, transportation, attractions and travel dates would be suitable and the prices of these needs.
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P2 - Describe customer service provision in travel and tourism organisations to meet the individuals needs of different types of customers

  • P2 - Describe customer service provision in travel and tourism organisations to meet the individuals needs of different types of customers

  • Summary • 4 pages • 2022
  • Goes into detail on how different organisations use different customer service skills to keep customers happy concerning their needs and wants.
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Telephone conversation plannings for the needs of a customer

  • Telephone conversation plannings for the needs of a customer

  • Summary • 3 pages • 2022
  • Document includes the customers needs to change their seats on their flight. Different prices and flight seat classes according to what possible questions the customer may ask
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D1 - Making recommendations to tourism organisations on how they can improve their customer servicce

  • D1 - Making recommendations to tourism organisations on how they can improve their customer servicce

  • Summary • 2 pages • 2022
  • Goes into detail on how an organisation can improve their customer service skills according to different needs and how they could have been met.
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Letter reply to a customers complaint

  • Letter reply to a customers complaint

  • Summary • 2 pages • 2022
  • The letter concerns an apology from a customer service agent. The letter includes how the organisation will make up for the issues the customer faced.
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Unit 4 - Customer Service in Travel and Tourism

  • Unit 4 - Customer Service in Travel and Tourism

  • Summary • 14 pages • 2021
  • Available in package deal
    • P2 UNIT 4 DESTINATION LEVEL
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Unit 4 - Customer Service in Travel and Tourism

  • Unit 4 - Customer Service in Travel and Tourism

  • Summary • 7 pages • 2021
  • Available in package deal
    • THINGS TO DO AT THE CHOSEN ORGANISATION. UNIT 4. DESTINATION LEVEL
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Unit 4 - Customer Service in Travel and Tourism

  • Unit 4 - Customer Service in Travel and Tourism

  • Summary • 5 pages • 2021
  • Available in package deal
    • P3- UNIT 4 DESTINATION LEVEL
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UNIT 4- CUSTOMER SERVICE- TRAVEL AND TOURISM

  • UNIT 4- CUSTOMER SERVICE- TRAVEL AND TOURISM

  • Summary • 2 pages • 2021
  • Available in package deal
    • TELEPHONE CONVERSATION FOR THE COMPLAINT THAT A CUSTOMER HAD ON THE CHOSEN ORGANISATION. DESTINATION LEVEL
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Unit 4 - Customer Service in Travel and Tourism

  • Unit 4 - Customer Service in Travel and Tourism

  • Summary • 5 pages • 2021
  • Available in package deal
    • P1- DESTINATION LEVEL
    (0)
  • £6.49
  • + learn more