Human Resources Management (TH50101E)

This report has analysed the Human Resources Management key skills, important to solve issues that can occur within the workforce in the hospitality industry. It has explained the right recruitment process for Hilton Hotel along with training that can enhance employees’ skills such as role-playing, interactive activities, and simulated real-life case studies and has tackled which topics they should relate (i.e. safety training, customer care, product and service-specific training, and service ...