Tourism organisations - Study guides, Revision notes & Summaries

SEMESTER 1 Module (Please click on the module to see further information) Pre-requisite/Co-requisite/Recommendation Group A. Compulsory CLA1501 - Commercial Law IA Assignment-1, Assignment-2, Assignment-3, Assignment-4 ECS1501 - Economics IA Assignment-1, Assignment-2, Assignment-3, Assignment-4 ECS1601 - Economics IB (Macroeconomics I) Assignment-1, Assignment-2, Assignment-3, Assignment-4 FAC1502 - Financial Accounting Principles, Concepts and Procedures Assignment-1, Assignment-2, ...

For P6, explain the factors that contribute to an effective workplace. Evidence could be in the form of an article, report or presentation and should include an explanation of factors, including the full content detailed under working environment, working relationships, incentives and training. Links should be made to the travel and tourism sector, but this can be in general, rather than specific terms, for example relating teamwork to the role of cabin crew or holiday representatives, rather th...

September/November 2021 HRM2605 Human Resource Management for Line Managers 75 marks Duration: 3 hours EXAMINERS: FIRST EXAMINER: Dr M du Plessis SECOND EXAMINER: Ms M Sukdeo MODERATOR: Dr M Bezuidenhout This paper consists of seven (7) pages. Instructions: (1) Students must upload their answer scripts in a single PDF file (answer scripts must not be password protected or uploaded as “read only” files). (2) NO e-mailed scripts will be accepted. (3) Students are ad...

M2 looks into things like check-ins and the internet and describes how they have had a big effect on the travel and tourism industry for example. D2 analyses the changes in trends and factors and how businesses have adapted to them such as British airways and how they have introduced new routes according to which destinations customers have gained interest in.

Virgin Atlantic and Cadbury World are both used as examples and follow all the criteria.

Goes into detail on how different organisations use different customer service skills to keep customers happy concerning their needs and wants.

Goes into detail on how an organisation can improve their customer service skills according to different needs and how they could have been met.

Looking into the factors that contribute to an effective workplace using Richard Branson as an example.

how customer service provision meets specific customer needs in travel and tourism organisations, Explain the importance of providing excellent customer service in travel and tourism organisations.

CLA1501 - Commercial Law IA Assignment-1, Assignment-2, Assignment-3, Assignment-4 ECS1501 - Economics IA Assignment-1, Assignment-2, Assignment-3, Assignment-4 ECS1601 - Economics IB (Macroeconomics I) Assignment-1, Assignment-2, Assignment-3, Assignment-4 FAC1502 - Financial Accounting Principles, Concepts and Procedures Assignment-1, Assignment-2, Assignment-3, Assignment-4 FAC1601 - Financial Accounting and Reporting Assignment-1, Assignment-2, Assignment-3, Assignment-4 MNB1501 - Busin...