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P1, P2, M1 - Customer Service
BTEC Travel and Tourism - Unit 4 - Customer Service

P1, P2, M1 - Merit

The evidence for P1 must include an explanation of the importance of excellent customer service to the
organisations, to the customer and to the employee.Learners should explain the importance of excellent customer service, covering all items contained in
the content range following the italic sub-headings, ie customer service, importance to the organisation,
importance to the customer and importance to the employee. The ex...
- Package deal
- Essay
- • 12 pages •
BTEC Travel and Tourism - Unit 4 - Customer Service

P1, P2, M1 - Merit

The evidence for P1 must include an explanation of the importance of excellent customer service to the
organisations, to the customer and to the employee.Learners should explain the importance of excellent customer service, covering all items contained in
the content range following the italic sub-headings, ie customer service, importance to the organisation,
importance to the customer and importance to the employee. The ex...
P2, M1 - Marketing
BTEC Travel and Tourism - Unit 5 - Marketing - P2, M1

The evidence for P2 will review the factors influencing marketing decisions as specified in the unit content.
The factors should be reviewed using examples from different travel and tourism organisations. The examples
should be both recent (within the last decade) and relevant, and learners should consider both positive and
negative factors.
For M1, learners should select a travel and tourism organisation and explain how factors have influen...
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- • 4 pages •
BTEC Travel and Tourism - Unit 5 - Marketing - P2, M1

The evidence for P2 will review the factors influencing marketing decisions as specified in the unit content.
The factors should be reviewed using examples from different travel and tourism organisations. The examples
should be both recent (within the last decade) and relevant, and learners should consider both positive and
negative factors.
For M1, learners should select a travel and tourism organisation and explain how factors have influen...
Unit 2 - The Business of Travel and Tourism
BTEC Travel and Tourism Level 3 - Unit 2 - The Business of Travel and Tourism

P1, P2, P3, M1, D1
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- P2, P3, M1, D1 - Business of Travel and Tourism • Essay
- P1 - Business of Travel and Tourism • Presentation
BTEC Travel and Tourism Level 3 - Unit 2 - The Business of Travel and Tourism

P1, P2, P3, M1, D1
P1 - Business of Travel and Tourism
BTEC Travel and Tourism Level 3 - The Business of Travel and Tourism - P1

For P1, learners should describe the travel and tourism business environment by providing a short description
of each item of range as follows: public sector; private sector; geographical, eg local, regional, national,
international, global; importance to international and UK economy, eg GDP, employment. For each type of
organisation listed in the content, including those in the brackets, learners should provide an examp...
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- • 10 pages •
BTEC Travel and Tourism Level 3 - The Business of Travel and Tourism - P1

For P1, learners should describe the travel and tourism business environment by providing a short description
of each item of range as follows: public sector; private sector; geographical, eg local, regional, national,
international, global; importance to international and UK economy, eg GDP, employment. For each type of
organisation listed in the content, including those in the brackets, learners should provide an examp...
P2, P3, M1, D1 - Business of Travel and Tourism
BTEC Travel and Tourism Level 3 - The Business of Travel and Tourism - P2, P3, M1, D1

For P2, learners should describe the organisational and financial characteristics of two different types of travel
and tourism organisations with different structures. For example, they could select a medium national private
limited company involved in outbound tourism and a local partnership involved in domestic tourism. All items
of range must be included in the description. If the two organisations selected...
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- Essay
- • 12 pages •
BTEC Travel and Tourism Level 3 - The Business of Travel and Tourism - P2, P3, M1, D1

For P2, learners should describe the organisational and financial characteristics of two different types of travel
and tourism organisations with different structures. For example, they could select a medium national private
limited company involved in outbound tourism and a local partnership involved in domestic tourism. All items
of range must be included in the description. If the two organisations selected...
Unit 1 - Investigating the Travel and Tourism Sector - Distinction
BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the Travel and Tourism Sector - Distinction

P1, P2, P3, P4, P5, M1, M2, D1, D2
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BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the Travel and Tourism Sector - Distinction

P1, P2, P3, P4, P5, M1, M2, D1, D2
P5, M2, D2 - Trends and Factors
BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the travel and Tourism Sector

Trends and Factors - P5, M2, D2

For P5, learners should review the trends and factors that are currently affecting the travel and tourism sector.
At least three of each should be reviewed. These should be of significance to what is happening in the travel
and tourism sector today and should not be related to trends and factors that were significant more than five
years ago. For example, learners could select...
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- • 6 pages •
BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the travel and Tourism Sector

Trends and Factors - P5, M2, D2

For P5, learners should review the trends and factors that are currently affecting the travel and tourism sector.
At least three of each should be reviewed. These should be of significance to what is happening in the travel
and tourism sector today and should not be related to trends and factors that were significant more than five
years ago. For example, learners could select...
P4 - Key Developments Within the Travel and Tourism Industry
BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the Travel and Tourism Sector

To achieve P4, learners should summarise at least 10 developments. It is important that learners do not
simply create a historical account. All developments used for assessment should have had, or should continue
to have, a significant effect on the industry today. Note: these developments do not include singular ‘events’
such as specific acts of terrorism or natural disasters – these are factors not de...
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- Presentation
- • 39 pages •
BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the Travel and Tourism Sector

To achieve P4, learners should summarise at least 10 developments. It is important that learners do not
simply create a historical account. All developments used for assessment should have had, or should continue
to have, a significant effect on the industry today. Note: these developments do not include singular ‘events’
such as specific acts of terrorism or natural disasters – these are factors not de...
P1, P2, P3, M1, D1 - Investigating the Travel and Tourism Sector
BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the Travel and Tourism Sector.

For P1, learners need to describe all of the travel and tourism component industries and identify one named
organisation within each. Learners should ensure that they include all the items in brackets, eg transport
provision (road, rail, sea, air). Learners should demonstrate knowledge of the nature of domestic, inbound
and outbound tourism by ensuring that across all the named organisations they have includ...
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- Essay
- • 12 pages •
BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the Travel and Tourism Sector.

For P1, learners need to describe all of the travel and tourism component industries and identify one named
organisation within each. Learners should ensure that they include all the items in brackets, eg transport
provision (road, rail, sea, air). Learners should demonstrate knowledge of the nature of domestic, inbound
and outbound tourism by ensuring that across all the named organisations they have includ...
P1, P2, M1 - Unit 26 - Researching Current Issues in Travel and Tourism
P2 - Long-haul Travel Destinations
P4, M2, D2 - Long-haul Travel Destinations (Florida) - Unit 8
P4, M2, D1 - Visitor Attractions
Transfer Speech - Working as a Holiday Representative - Unit 15