EBK: Services Marketing: Integrating Customer Service Across the Firm 4e Notes

All 1 results

Sort by:

Best selling EBK: Services Marketing: Integrating Customer Service Across the Firm 4e notes

Exam (elaborations)

Test Bank for Services Marketing 6th Edition by Zeithaml (All 16 chapters complete, Answers at every chapter end)
Available in bundle

-

-

3

859

August 2021

2021/2022

A
Available in bundle
Test Bank for Services Marketing 6th Edition by Zeithaml Test Bank for Services Marketing 6th Edition by ZeithamlChapter 01 Introduction to Services Multiple Choice Questions 1. In the simplest terms, _____ are deeds, processes, and performances. A. Attribut es B. Experienc es C. Service s D. Good s E. Benefit s 2. The maintenance contract offered by Sears on its Kenmore refrigerators, dishwashers, and microwaves is an example of a(n) _______. A. Servic e B. Experienc e C. A...
Popular
PaulMarks
$15.99 More Info

Exam (elaborations)

Test Bank for Services Marketing 6th Edition by Zeithaml (All 16 chapters complete, Answers at every chapter end)
Available in bundle

-

-

3

859

August 2021

2021/2022

A
Available in bundle
Test Bank for Services Marketing 6th Edition by Zeithaml Test Bank for Services Marketing 6th Edition by ZeithamlChapter 01 Introduction to Services Multiple Choice Questions 1. In the simplest terms, _____ are deeds, processes, and performances. A. Attribut es B. Experienc es C. Service s D. Good s E. Benefit s 2. The maintenance contract offered by Sears on its Kenmore refrigerators, dishwashers, and microwaves is an example of a(n) _______. A. Servic e B. Experienc e C. A...
New
PaulMarks
$15.99 More Info