Samenvatting Operations Management 8th edition, Nigel Slack Questions and Answers Grade A+ 2023

operations management - -the systematic design, direction, and control of processes that transform inputs into services and products for internal, as well as external, customers OM= managing business processes Processes can be linked together to form a supply chain- interrelated processes within a...

Capacity - --the "throughput," or number of units a facility can hold, receive, store, or produce in a period of time -Long-range planning - --adding facilities -adding long lead time equipment -Intermediate-range planning - --add personnel, add equipment, add shifts -build inventory -use...

-Operations Management (OM) - -the science and art of ensuring that goods and services are created and delivered successfully to customers -3 core issues in Operations Management - -- Cost: Cost of operations - Efficiency: How well resources are used in creating output - Quality: The quality of...

What is Operations Management? - -The management of systems or processes that create goods and/or services. -What are the three basic functions in business organizations? - -The three basic functions in business organization are finance, operations, and marketing. -What general items make u...

Operations Strategy - -Consistent pattern of decisions for operations and the associated supply chain that are linked to the business strategy and other functional strategies, leading to a competitive advantage for the firm. -Operations Strategy 4 Elements - -Mission, objectives, strategic decisi...

The objective of process strategies --to build a production process that meets customer requirements and product specifications within cost and other managerial constraints. Has long term effect on efficiency, costs, and quality -four process strategies --1. Process focus 2. Repetitive focus 3....

What is operations and process management? - -The activity of managing the resources and processes that produce product and services. Operations management: Examines how the "operations" function of a business produces products and services for external customers. -Whats is a process? - -An...

One of the objectives of facility layout and work design in a goods producing organization is to - -enhance sustainability -In the context of facility layouts, which of the following is true of a product layout? - -It supports a smooth and logical flow where all goods or services move in a contin...

expectations - -An organization achieves quality by meeting or exceeding customer ___. -Plan Do Study Act - -There are four basic steps in the PDSA cycle:___-develop performance measures, analyze problems, determine possible causes; ___-Implement Solution; ___-Evaluate solution, Ensure progress; ...