ITIL 4 Foundation questions and answers. ITIL 4 Foundations Exam (100% solved questions) ITIL 4 Foundation (A+ Graded already) ITIL 4 Exam Flashcards (100% correct answers) ITIL 4 (A+ Guaranteed) ITIL foundation v3 (with 100% accurate answers) ITIL V4 (with complete solutions) ITIL Foundation Exam ...
[Show more]
governance correct answers the means by which an organization is directed and controlled service management correct answers A set of specialized organizational capabilities for providing value to customers in the form of services value correct answers the perceived benefits, usefulness, and im...
Preview 1 out of 4 pages
Add to cartgovernance correct answers the means by which an organization is directed and controlled service management correct answers A set of specialized organizational capabilities for providing value to customers in the form of services value correct answers the perceived benefits, usefulness, and im...
PESTLE (list) correct answers Political Economic Social Technological Legal Environmental 4 dimensions of service management correct answers organizations & people information & technology partners & suppliers value streams & processes components of the service value system correct ans...
Preview 2 out of 13 pages
Add to cartPESTLE (list) correct answers Political Economic Social Technological Legal Environmental 4 dimensions of service management correct answers organizations & people information & technology partners & suppliers value streams & processes components of the service value system correct ans...
ITIL correct answers Describes how the components and activities of an organization interact to create value through IT-enabled services This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym correct answers ITIL ITIL Service Value System correct ...
Preview 3 out of 21 pages
Add to cartITIL correct answers Describes how the components and activities of an organization interact to create value through IT-enabled services This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym correct answers ITIL ITIL Service Value System correct ...
What is IT Service Management? correct answers A set of specialized organizational capabilities for enabling value to customers in the form of services. ITSM is the application of service management to IT. It is our discipline; how we all work together Organization correct answers A person or a...
Preview 2 out of 12 pages
Add to cartWhat is IT Service Management? correct answers A set of specialized organizational capabilities for enabling value to customers in the form of services. ITSM is the application of service management to IT. It is our discipline; how we all work together Organization correct answers A person or a...
ITIL correct answers best practice guidance for IT service management, began in England in the late 1980s, started as a series of books devoted to the systematic delivery of quality IT services itSMF correct answers IT Service Management Forum, global non-profit organization that supports ITSM, p...
Preview 2 out of 14 pages
Add to cartITIL correct answers best practice guidance for IT service management, began in England in the late 1980s, started as a series of books devoted to the systematic delivery of quality IT services itSMF correct answers IT Service Management Forum, global non-profit organization that supports ITSM, p...
Function correct answers a TEAM and their TOOLS that carry out one or more PROCESSES or ACTIVITIES Good Practice correct answers a MANAGEMENT IDEA that asserts that there is a TECHNIQUE, METHOD, PROCESS, ACTIVITY, INCENTIVE or REWARD (mnemonic 'TRIMPA')... that is MORE EFFECTIVE at delivering a...
Preview 4 out of 37 pages
Add to cartFunction correct answers a TEAM and their TOOLS that carry out one or more PROCESSES or ACTIVITIES Good Practice correct answers a MANAGEMENT IDEA that asserts that there is a TECHNIQUE, METHOD, PROCESS, ACTIVITY, INCENTIVE or REWARD (mnemonic 'TRIMPA')... that is MORE EFFECTIVE at delivering a...
Service management is defined as correct answers as a set of specialized organizational capabilities for enabling value to customers in the form of services. Value is the correct answers perceived benefits, usefulness and importance of something. Providers and Consumers Co-Create Value correc...
Preview 2 out of 10 pages
Add to cartService management is defined as correct answers as a set of specialized organizational capabilities for enabling value to customers in the form of services. Value is the correct answers perceived benefits, usefulness and importance of something. Providers and Consumers Co-Create Value correc...
service correct answers delivers value to customers, without ownership of specific costs and risks SACM correct answers Service Asset and Configuration Management SACM purpose correct answers Purpose is to ensure you have accurate, meaningful and relevant info about your asset Service Asset...
Preview 2 out of 12 pages
Add to cartservice correct answers delivers value to customers, without ownership of specific costs and risks SACM correct answers Service Asset and Configuration Management SACM purpose correct answers Purpose is to ensure you have accurate, meaningful and relevant info about your asset Service Asset...
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Stuvia is a marketplace, so you are not buying this document from us, but from seller FullyFocus. Stuvia facilitates payment to the seller.
No, you only buy these notes for $48.84. You're not tied to anything after your purchase.
4.6 stars on Google & Trustpilot (+1000 reviews)
79271 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now