HFT 1000 (100% Verified Solutions)

Independent restaurants "indies" correct answers -typically owned by one or more proprietors -involved in day-to-day operations of business -each functions independently -not affiliated with any national name or brand -offer the owner independence, creativity and flexibility -risks: not as po...

According to our textbook, what does "pineapple" stand for? correct answers Symbol of hospitality and a sign of friendliness, warmth, and cheer (p5) What is an experience? correct answers What is service? correct answers All actions and reactions that guests perceive they are purchasing ...

Why Hospitality? (7 reasons) correct answers 1) Globalization 2) Huge Industry 3) Constant Growth 4) Dynamic 5) Impacts Everyone's Lives 6) Exciting and Super Cool!!! 7) Tremendous Career Opportunity What do you learn about when majoring in hospitality? correct answers Economics, accountin...

convention & visitor bureaus (CVBs) correct answers showcase of a city's offerings - attract visitors w/ representatives of attractions, hotels, food, & transportation hub & spoke system correct answers transportation teamwork that maximizes sales- connecting flights and transportation from one ...

True correct answers Globally: Hospitality is one of the fastest growing industries in the world. True correct answers Dynamic: Hospitality is fast paced, exciting and every day is different. Service Industry correct answers Hospitality enterprises are part of the ________. intangible corre...

Moment of truth correct answers refers to anytime the guest comes in contact with anything or anyone that represents the operation; cannot be taken back or done over again Ambience or servicescape correct answers the landscape within which service is experienced has been used to describe the phys...

In the context of technology, which of the following is a challenge that the hospitality industry faces? correct answers Training employees to use new technology In the hospitality industry, the ________ is usually from 3:00 p.m. to 11:00 p.m. correct answers evening shift Which of the followi...

Chain Operations correct answers Business under one form of management or ownership Chain Operation Examples correct answers Holiday Inn Holiday Inn Express Sunspree Resorts Candlewood Suites Ownership of Chains correct answers The chain could be owned by a company of an individual, a grou...

moment of truth correct answers anytime the guest comes in contact with anything that represents the operation service experience correct answers once a guest meets and interacts with the employee what is encompassed in hosp industry? correct answers food, drink, lodging, entertainment what...

Full Service Hotels correct answers a sample of all the moving parts in a hotel offerings range form minimal to opulent, depending on the service level of the hotel Managing a Hotel correct answers the focus is the guest, the employees, and the investors satisfied guests= revenue Priorities...

T/F One of the first trainings that an employee goes through is the new hire orientation. correct answers true ____________ is an example of a non-mandatory benefit for employees. correct answers retirement plan In addition to understanding the laws, employers should be familiar with various a...