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[Show more]Every caller, whether emergency or non-emergency must be viewed as a ? Customer 
Dealing with people over the telephone becomes a serious exchange; the object is to _______ & 
_______ Protect and serve 
Citizens interpret some behaviors as what? Offensive 
3 factors to communicating artfully Empathy...
Preview 2 out of 14 pages
Add to cartEvery caller, whether emergency or non-emergency must be viewed as a ? Customer 
Dealing with people over the telephone becomes a serious exchange; the object is to _______ & 
_______ Protect and serve 
Citizens interpret some behaviors as what? Offensive 
3 factors to communicating artfully Empathy...
Ethics - the discipline of determining good and evil and defining moral duties 
Morals - the principles of right and wrong 
Crime Fighter (Crime Control Model) - repression of criminal conduct is the most important function; 
failure of LE means the breakdown of order; criminal process is the positi...
Preview 3 out of 22 pages
Add to cartEthics - the discipline of determining good and evil and defining moral duties 
Morals - the principles of right and wrong 
Crime Fighter (Crime Control Model) - repression of criminal conduct is the most important function; 
failure of LE means the breakdown of order; criminal process is the positi...
Common on Duty LEO Injuries -Back Pain 
-Heart Injury/Illness 
-Stress Related Illness 
Principal cause for early retirement and light duty assignments Onset and accumulated effects of 
obesity 
Lower back problems, heart attacks, high blood pressure, and circulatory disease account for 
__________ ...
Preview 2 out of 10 pages
Add to cartCommon on Duty LEO Injuries -Back Pain 
-Heart Injury/Illness 
-Stress Related Illness 
Principal cause for early retirement and light duty assignments Onset and accumulated effects of 
obesity 
Lower back problems, heart attacks, high blood pressure, and circulatory disease account for 
__________ ...
5 components of semiautomatic pistols - magazine 
barrel 
slide 
frame 
spring 
Bristle brush used to clean ____ and ____ on semiautomatic - frame, slide 
___ to ___ drops of oil used when cleaning semiautomatic - 6-8 
Typical gunfight lasts _ to _ seconds - 2, 3 
4 Steps to drawing - grip, clear ho...
Preview 2 out of 10 pages
Add to cart5 components of semiautomatic pistols - magazine 
barrel 
slide 
frame 
spring 
Bristle brush used to clean ____ and ____ on semiautomatic - frame, slide 
___ to ___ drops of oil used when cleaning semiautomatic - 6-8 
Typical gunfight lasts _ to _ seconds - 2, 3 
4 Steps to drawing - grip, clear ho...
5 components of semiautomatic pistols magazine 
barrel 
slide 
frame 
spring 
Bristle brush used to clean ____ and ____ on semiautomatic frame, slide 
___ to ___ drops of oil used when cleaning semiautomatic 6-8 
Typical gunfight lasts _ to _ seconds 2, 3 
4 Steps to drawing grip, clear holster, bri...
Preview 1 out of 4 pages
Add to cart5 components of semiautomatic pistols magazine 
barrel 
slide 
frame 
spring 
Bristle brush used to clean ____ and ____ on semiautomatic frame, slide 
___ to ___ drops of oil used when cleaning semiautomatic 6-8 
Typical gunfight lasts _ to _ seconds 2, 3 
4 Steps to drawing grip, clear holster, bri...
You may be the ____ link the caller encounters in requesting assistance. First 
What are the 3 factors of Communicating Artfully? (1) Flexibility 
(2) Empathy 
(3) Professionalism 
Why is speed of response when answering the telephone important? It creates the impression of 
professionalism, sharpne...
Preview 2 out of 5 pages
Add to cartYou may be the ____ link the caller encounters in requesting assistance. First 
What are the 3 factors of Communicating Artfully? (1) Flexibility 
(2) Empathy 
(3) Professionalism 
Why is speed of response when answering the telephone important? It creates the impression of 
professionalism, sharpne...
What is the recommended reactionary distance - 5-6 ft 
If a subject goes for your weapon, as an LEO this makes it a - deadly force situation 
3 spray patterns - 1. 1 person - circle toward face 
2. crowds - horizontal 
3. animals - vertical along the snout 
OC spray can cause damage to the eyes at a...
Preview 2 out of 6 pages
Add to cartWhat is the recommended reactionary distance - 5-6 ft 
If a subject goes for your weapon, as an LEO this makes it a - deadly force situation 
3 spray patterns - 1. 1 person - circle toward face 
2. crowds - horizontal 
3. animals - vertical along the snout 
OC spray can cause damage to the eyes at a...
bicycle - A non motorized vehicle 
Public Vehicular Area (PVA) - The Are Used by the public for vehicular traffic at any time. 
Private Road - Not streets or highways, Not open "as matter of right" 
Private Property Only - Persons under age of 16 may operate a moped where? 
Fill out a Drivers Re E...
Preview 4 out of 34 pages
Add to cartbicycle - A non motorized vehicle 
Public Vehicular Area (PVA) - The Are Used by the public for vehicular traffic at any time. 
Private Road - Not streets or highways, Not open "as matter of right" 
Private Property Only - Persons under age of 16 may operate a moped where? 
Fill out a Drivers Re E...
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