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[Show more]CIC Agency 
Management 
Technology Utilization 
Benefits of Technology - ANSWER i. Increased productivity 
ii. Customer experience 
iii. Consistency 
iv. Employee satisfaction 
v. Flexibility 
Way to reach level 5 Optimized Utilization there are 4 steps - ANSWER i. Build the 
base 
ii. Establish ...
Preview 1 out of 4 pages
Add to cartCIC Agency 
Management 
Technology Utilization 
Benefits of Technology - ANSWER i. Increased productivity 
ii. Customer experience 
iii. Consistency 
iv. Employee satisfaction 
v. Flexibility 
Way to reach level 5 Optimized Utilization there are 4 steps - ANSWER i. Build the 
base 
ii. Establish ...
CIC Agency 
Management - All 
Lessoons 
Explain the Organizational Structures available to Agencies - ANSWER Sales vs. 
Service Oriented 
Large Agencies vs. Small Agencies 
Publicly Traded vs. Privately Held 
Explain the Federal and State Regulations on Agencies - ANSWER Licensing 
Regulations b...
Preview 2 out of 9 pages
Add to cartCIC Agency 
Management - All 
Lessoons 
Explain the Organizational Structures available to Agencies - ANSWER Sales vs. 
Service Oriented 
Large Agencies vs. Small Agencies 
Publicly Traded vs. Privately Held 
Explain the Federal and State Regulations on Agencies - ANSWER Licensing 
Regulations b...
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