Comprehensive Six Sigma Q&A Package

Who is known as the "Father of Six Sigma"? Bill Smith A Black Belt is conducting a study of a process with exponential distribution. The mean is 0.235. What is the standard deviation? 0.235 Which of the following belong to 7 deadly muda? Conveyance An acronym TIMWOOD is associated with: K...

Sequence the key developments in the evolution of continuous improvement methodologies. Plan, Do, Check, Act or PDCA cycle Correct answer. Statistical process control or SPC Correct answer. Quality circles Correct answer. TQM Correct answer. The Baldridge Criteria for Performance Excellence ...

What is the purpose of metrics in Six Sigma? Provide a standard for measuring process performance Help to identify defects and define problems What does it mean to say that an organization has achieved a "Six Sigma" level of quality? Number of defects is below 3.4 per million opportunities ...

Match each step in the PDCA cycle to an activity that characterizes that step. Act Roll out the solution and monitor the results Do Come up with some potential solutions and test them Plan Explore the problem Check Determine the effectiveness of the pilot tests Match each step in the...

Process check sheets used to create frequency distribution tally sheets Defect check sheets different types of defects are listed (used for Pareto chart) Stratified defect check sheets stratify a particular defect type according to logical criteria Defect location check sheets Actual drawin...

DMAIC (Define, Measure, Analyze, Improve, Control) or action plan a six sigma process that outlines the steps that should be followed to improve an existing business process (improvement methodology) What is Six Sigma? it was coined by motorola (rationalized that the mean shifts 1.5 standard dev...

Classify each project-related consideration a Six Sigma team embarks upon according to the perspective it represents. Each perspective may have more than one match. Voice of the Business (VOB) Speak with key executives within the organization Determine who is involved in opening a new account an...

In order to calculate a process capability index, what two facts must be known about the process? The specification limits and the standard deviation Why is the normality assumption essential to the interpretation of the capability index? Because only normal distributions are capable of statistic...

Lean History • Starting in 1910 Ford's mass production line was the first breakthrough by using continuous assembly and flow systems • Inception in 1940's by Toyota • *Taichii Ohno* and *Shigeo Shingo* created a new system called *Toyota Production System (TPS)*, incorporating Ford produ...

What are some characteristics of six sigma? It reduces the number of errors in a process by minimizing variation The six sigma metric equals 3.4 defects per million opportunities 99.9997% defect-free Charts process performance against a mean measurement What types of activites does the L...

Performance Quality Design specifications define *features* Faster, longer life, more functions, user interface, finer fits and finishes, price, cost etc. etc. Conformance Quality Determined by the execution of the specifications and processes 6 Sigma Japan History In the Early 50's, Japan i...

What is Lean Six Sigma? - It is the network of activities that support the efforts to continually improve on all aspects of the organization, in conjunction with standard accounting practices that demonstrate the impact of continual improvement and variation reduction on the organizations bottom lin...

DMAVD Define Measure Analyze Design Verify Project methodology of six sigma. Used for projects into creating new product or process designs. DMAIC Define-trying to accomplish what Measure-where should we focus Analyze-what are root causes Improve-what solutions to use Control-what cont...

What are the 5 phases of a Six Sigma Project Define Measure Analyze Improve Control Define Project is defined Team is selected Project is lauched Team Understand what is important to customers Determine the performance outcome to improve Y is the Y=f(x) Performance outcome to be improve...