UNIQLO EXAM PACKAGE DEAL WITH COMPLETE SOLUTIONS.

Basic Policy - 1. Serve customer kindly with a smile (Friendly Service) 2. Be courteous and make sure to greet every customer (Courtesy) 3. Keep everything clean (Cleanliness) 4. Be quick and energetic (Fast & Lively) 5. Nothing out of stock and no slow-moving items (0-Zero) 6. Customers are al...

10 Principles for Handling Complaints: 1. Actively encourage customer complaints. 2. Be grateful for customer _______. 3. Respond promptly with sincerity. 4. Pay attention to your initial response, as it is a critical factor in handling customer complaints. 5. Always report complaints. 6. Alwa...

AA and Above Timeframes - CW 1m Alteration lock 5m Alteration blind 10m F/R service 1 min 24 sec Replenishment 6 boxes/hr Markdowns 200 units/hr Advanced associates eval - -Understands the basic principles of UNIQLO and executes all basic store operations at a high service and productivity le...

Corporate Statement - Changing clothes. Changing conventional wisdom. Change the world. The FAST RETAILING Group Mission - To create truly great clothing with new and unique value, and to enable people all over the world to experience the joy, happiness, and satisfaction of wearing such great clo...

Basic Policy - -Serve customers kindly with a smile -Be courteous and make sure to greet every customer -keep everything clean -be quick and energetic -nothing out of stock and no slow-moving items -customers are always the top priority Corporate Statement - Changing clothes. Changing conventi...