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[Show more]code switch - ️️We use different vocab and ways of speaking/communicating in 
different situations and with different people 
emotional literacy - ️️the capacity to perceive and to express feelings, especially as 
they surround intimate relationships 
zero-sum game - ️️a situation in whi...
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Add to cartcode switch - ️️We use different vocab and ways of speaking/communicating in 
different situations and with different people 
emotional literacy - ️️the capacity to perceive and to express feelings, especially as 
they surround intimate relationships 
zero-sum game - ️️a situation in whi...
What is a modifier and how can it be dangling or misplaced? - ️️Word or phrase 
that describes something in detail. Mistakes include modifying the wrong thing by: 
1. Verb begins phrase 
2. Phrase follows a preposition 
3. Dangling infinitive phrase "to" 
4. Elliptical Phrase 
5. Phrase tack o...
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Add to cartWhat is a modifier and how can it be dangling or misplaced? - ️️Word or phrase 
that describes something in detail. Mistakes include modifying the wrong thing by: 
1. Verb begins phrase 
2. Phrase follows a preposition 
3. Dangling infinitive phrase "to" 
4. Elliptical Phrase 
5. Phrase tack o...
Purpose of Commas - ️️1. separating independent clauses 
2. offsetting intro/dependent clauses 
3. separating things in a list 
4. offsetting conjunctive adverbs 
5. Separating city and state names 
Indirect Message - ️️Its main purpose is to deliver difficult or negative news in such 
a way...
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Add to cartPurpose of Commas - ️️1. separating independent clauses 
2. offsetting intro/dependent clauses 
3. separating things in a list 
4. offsetting conjunctive adverbs 
5. Separating city and state names 
Indirect Message - ️️Its main purpose is to deliver difficult or negative news in such 
a way...
Personal Responsibility (Social Media) - ️️- Clean up your online reputation, but 
best to be cognizant from the beginning of your professional career and not most stuff 
on social media that could get you in trouble at work 
- All social media should be on private 
- Never post anything racist,...
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Add to cartPersonal Responsibility (Social Media) - ️️- Clean up your online reputation, but 
best to be cognizant from the beginning of your professional career and not most stuff 
on social media that could get you in trouble at work 
- All social media should be on private 
- Never post anything racist,...
Empathy - - "the ability to understand and share the feelings of another" 
- Important to consider when thinking about your emotional intelligence 
- Putting yourself in their position 
- Differs from sympathy in that it requires inhabiting the same emotional space as another person and it 
requir...
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Add to cartEmpathy - - "the ability to understand and share the feelings of another" 
- Important to consider when thinking about your emotional intelligence 
- Putting yourself in their position 
- Differs from sympathy in that it requires inhabiting the same emotional space as another person and it 
requir...
Negative personalization - ️️- whenever you adopt a posture of negativity about a 
person's behavior instead of first looking at the situation from multiple points of view 
- Instead of jumping to conclusions, the best course of action here—given that we wont 
have access to any more informat...
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Add to cartNegative personalization - ️️- whenever you adopt a posture of negativity about a 
person's behavior instead of first looking at the situation from multiple points of view 
- Instead of jumping to conclusions, the best course of action here—given that we wont 
have access to any more informat...
Active Relationship Building - ️️Building relationships with people in other 
departments through emails, conversations, lunches and daily interactions. 
Professional Burnout - ️️feeling of work fatigue and boredom that many people 
complain about after an extended period of time doing one p...
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Add to cartActive Relationship Building - ️️Building relationships with people in other 
departments through emails, conversations, lunches and daily interactions. 
Professional Burnout - ️️feeling of work fatigue and boredom that many people 
complain about after an extended period of time doing one p...
Persuasive message 
Know your product - ️️rely on the testimony of experts to help you understand 
exactly what you're trying to sell. 
Indirect message format 
Buffer Paragraph - ️️Two or three neutral sentences at the beginning of your 
message will serve to initially soften the bad news ...
Preview 1 out of 4 pages
Add to cartPersuasive message 
Know your product - ️️rely on the testimony of experts to help you understand 
exactly what you're trying to sell. 
Indirect message format 
Buffer Paragraph - ️️Two or three neutral sentences at the beginning of your 
message will serve to initially soften the bad news ...
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