100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
Previously searched by you
Summary Paper 6 .docx CPMGT/ 300 Week 5 Project Closeout University of Phoenix CPMGT/ 300 Project Closeout Project Closeout Process The overall project performance was great, as a team we reached our goals, deliverables and timeframe were met. The total c$7.49
Add to cart
Summary Paper 6 .docx CPMGT/ 300 Week 5 Project Closeout University of Phoenix CPMGT/ 300 Project Closeout Project Closeout Process The overall project performance was great, as a team we reached our goals, deliverables and timeframe were met. The total c
8 views 0 purchase
Course
University Of Phoenix UoP
Institution
University Of Phoenix
Paper 6 .docx CPMGT/ 300 Week 5 Project Closeout University of Phoenix CPMGT/ 300 Project Closeout Project Closeout Process The overall project performance was great, as a team we reached our goals, deliverables and timeframe were met. The total cost for the project including materials, and...
paper 6 docx cpmgt 300 week 5 project closeout university of phoenix cpmgt 300 project closeout project closeout process the overall project performance was great
as a team we reached our g
Written for
University Of Phoenix
University Of Phoenix UoP
All documents for this subject (3705)
Seller
Follow
helperatsof1
Reviews received
Content preview
CPMGT/ 300
Week 5 Project Closeout
University of Phoenix
CPMGT/ 300
Project Closeout
Project Closeout Process
The overall project performance was great, as a team we reached our goals, deliverables and
timeframe were met. The total cost for the project including materials, and manpower was
$27,090.00, the project schedule started on 03/01/2021 and was completed on 08/28/2021,
Resources Statuses, all resources were managed efficiently to achieve goals. Met project goals,
and deliverables within the allocated timeframe. No scope changes met deadlines and stayed
within budget.
Name of project: MCI Software System Upgrade
Software: (CRM) Customer relationship management Customer Relation Management is the
process of managing and analyzing interaction with past, existing, and potential customers. It
uses data analysis about a customer’s history with a company to improve its business relationship
with customers. The data analysis helps focus on customer retention and ultimately driving sales
growth. CRM encompasses the principles, practices, and guidelines of an organization when
interacting with the organization’s customers. This helps organizations cut costs to become more
efficient.
Objective/ goal: To upgrade MCI software to Customer Relationship Management to provide
better customer and employee satisfaction, improve its business relationship with customers, by
focusing on retention and ultimately driving sales growth. hire more employees and increase
profits. Meet goal and deliverables timeframe, stay within budget, meet set deadlines,
Project planning phase
Project funding schedule meeting with project sponsor, 03/01/2021- 03/08/2021
Cost baseline (includes projected expenditures and anticipated liabilities), pending, period
funding requirement after software upgrade is in place. annual and quarterly payments. Confirm
approval of new software within parameters of what is asked, and budget $ 27,090.00
deliverables start 03/082021end 03/15/2021.
, Project Closeout Report
Acquisition planning
Identify the needs of the stakeholders, define expectations of the users, start 03/15/2021 end
03/22/2021.
Create plan and WBS start 03/22/2021 end 03/26/2021 find a company that will provide CRM to
include system requirements start 03/26/2021 end 04/2/2021.
Contracting to include system requirements, cost, scheduled deliverables, and implementation
of software system update start 04/2/2021 end 04/09/2021.
Sign contract and purchase of new software start 04/09/2021 end 04/14/2021.
Requirements analysis- software functionality, data collection and storage, hire more employees,
marketing costs start 04/4/2021 end 04/18/2021 cost $3,000.00.
System design – new data server, system fits within the company’s current desktop architecture,
support existing business processes start 04/14/2021 end 05/14/2021 cost $11,000.00.
Outsourced Tech support to include Mobile support start 04/14/2021 end 05/14/2021 cost
$1,200.00.
Ensure system is within legal parameters with obtaining and storing customer information
04/14/2021 end 05/14/2021.
Provide new procedure manual (printed user manuals) start 04/14/2021 end 05/14/2021 cost $
170.00.
Cloud server (back up storage) cost $100.00
System development – prepare software upgrade infrastructure/ install start 05/14/2021 end
08/28/21.
Provide new training for new software & processes start 05/14/2021 end 05/28/21 cost
$5,000.00.
Change control (communication of system upgrade) start 05/14/2021 end 05/28/2021.
System implementation software live start 03/01/2021 end 06/01/2021.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller helperatsof1. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.49. You're not tied to anything after your purchase.
