Docent: Buekens W. Vak: Management & Organisatie Marketing aan HoGent semester 2. Hier vinden jullie een uitgebreide samenvatting met alles wat we gezien hebben. Uitgelegd aan de hand van voorbeelden uit de online lessen.
Belangrijkste aandachtpunten voor het examen staan aangegeven in de samenvat...
,Inhoud
Team Management PDF2 ........................................................................................ 1
Kenmerken van een goed team PDF3 ................................................................... 1
Case: Top Team PDF5 ............................................................................................. 2
Groupthink PDF6.................................................................................................... 2
Signs of Groupthink PDF7 ...................................................................................... 3
Invloed van de omgeving op teamwork PDF8 ........................................................ 3
Team Management is gekenmerkt door enkele fasen PDF8 .................................. 3
Team Management: enkele uitspraken ................................................................. 4
De roos van Leary PDF9 .......................................................................................... 4
De leider als coach: de leraar PDF11 .................................................................... 5
Coaching PDF12 .................................................................................................. 5
Tot slot nog enkele bedenkingen… ....................................................................... 5
Time Management & Zelforganisatie PDF13 ............................................................ 6
Basiswetten PDF14 .............................................................................................. 6
Tijdrovers ................................................................................................................ 6
Tips voor een betere zelforganisatie PDF15 .............................................................. 6
Meetings PDF15 ...................................................................................................... 7
Poor time managers? PDF17 ................................................................................... 8
Good time managers?.............................................................................................. 8
Where to start? PDF18 ............................................................................................ 9
The myth of multitasking test PDF18 ................................................................... 9
Keep in mind PDF20 ............................................................................................... 9
Prioritizing PDF21 ................................................................................................... 9
Deel: Stress Management PDF22 .......................................................................... 10
Wat is stress? PDF23 ......................................................................................... 10
Oorzaken van stress? PDF24 ............................................................................. 10
Hoe omgaan met stress? PDF25 ......................................................................... 11
Stress-preventie? ............................................................................................... 11
Stress - De cijfers PDF26 ................................................................................... 11
Stress op het werk: Wat u wel en niet mag geloven... ............................................ 11
Stressoren van buitenaf PDF28 ............................................................................. 12
Stressoren van binnenuit PDF29........................................................................... 12
Werkstress wordt bepaald door... PDF32 ............................................................... 13
Stress Management Techniques ............................................................................ 13
Change your thinking PDF33 ............................................................................. 13
Change your behaviour PDF35 .......................................................................... 13
, Equality and Basic Rights ............................................................................... 13
Assertive People .............................................................................................. 14
Change your lifestyle PDF37 .............................................................................. 14
Deel: Change Management PDF40 ........................................................................ 14
When I say “change” you say… PDF41 .................................................................. 14
Factors facilitating a change process PDF43 ......................................................... 14
Factors deteriorating a change process PDF44 ...................................................... 15
Types of change PDF45 ......................................................................................... 15
Change… PDF46 ................................................................................................... 16
Forces For Change PDF51 ..................................................................................... 17
Steps in a change process PDF52.......................................................................... 17
It Isn’t the Changes That Do You In... It’s the Transitions PDF53 .......................... 17
PSI (personal style indicator) PDF57 ..................................................................... 18
Security need ..................................................................................................... 19
Social need ........................................................................................................ 19
Ego need ............................................................................................................ 19
Development need.............................................................................................. 19
2 quotes to think about... PDF60 .......................................................................... 19
Resistance to Change PDF61 ................................................................................ 19
When you say Change, they say: PDF64 ............................................................... 20
THE “PEOPLE” CHALLENGE OF CHANGE ............................................................ 21
Before Change PDF65 ........................................................................................... 21
Producing change PDF66 ...................................................................................... 21
Points to Remember .............................................................................................. 21
Leadership during change PDF67 ......................................................................... 22
Congruence Theory ............................................................................................... 22
Change Impact! PDF68 ......................................................................................... 23
Deel: Leadership PDF69 ........................................................................................ 23
The Art of Balancing… PDF71 ............................................................................... 23
Emotional Intelligence PDF72 ............................................................................... 24
Active listening techniques PDF74 ........................................................................ 24
People with a higher EQ PDF75............................................................................. 25
Leadership success factors PDF76 ........................................................................ 25
Winning attitude at GE The four E’s ...................................................................... 25
Manager or Leader? PDF78 ................................................................................... 25
Creating a great organization… PDF81 .................................................................. 26
Are you charismatic? ............................................................................................ 26
,Personality of charismatic leaders? PDF84 ............................................................ 26
Communication skills of charismatic leaders? ....................................................... 26
The leadership mystique PDF86 ............................................................................ 26
TEST YOUR SITUATIONAL LEADERSHIP AWARENESS PDF89 ............................. 27
Continuum of Leader Behaviour PDF90 ................................................................ 27
Situational leadership PDF93 ................................................................................ 28
Telling ................................................................................................................ 28
Selling................................................................................................................ 29
Participating ...................................................................................................... 29
Delegating .......................................................................................................... 29
Vb: Management dilemma .............................................................................. 29
DEEL: Motivation PDF96 ...................................................................................... 30
“Nuts” exercise ...................................................................................................... 30
Hoe herken je gemotiveerde medewerkers? PDF97 ................................................ 30
Wat drijft motivatie? PDF98 .................................................................................. 30
Waarom werken objectieven motiverend? ........................................................... 31
We’ve been boss-free since 1996. PDF99 ............................................................... 32
Pay and Benefits PDF102 ...................................................................................... 32
Pay level ............................................................................................................. 32
Pay Structure ..................................................................................................... 32
Benefits ............................................................................................................. 32
Equity theory PDF104 ........................................................................................... 33
Empowerment: vier bouwstenen ........................................................................... 34
NIEUW PDF-BESTAND (CURSUS DEEL 2) PDF NUMMERING TELT OPNIEUW OP
VANAF DEEL 2. .................................................................................................... 34
Management Defined PDF5 ................................................................................... 35
Efficiency and Effectiveness ............................................................................... 35
Management process PDF6 ................................................................................... 35
Planning ............................................................................................................ 36
Organizing ......................................................................................................... 36
Leading .............................................................................................................. 36
Controlling ......................................................................................................... 36
Distribution of Time per Activity by Organizational Level PDF9 ............................. 37
Management Skills ................................................................................................ 37
Ten Roles Managers Play PDF11 ........................................................................... 38
Differences Among Managers PDF12 ..................................................................... 39
Management Levels and Functional Areas PDF13 .............................................. 39
, Management Skills and Functions ..................................................................... 39
Differences between Large and Small Businesses PDF14 ...................................... 40
Top 10 skills PDF15 .............................................................................................. 40
Deel: verkooporganisatiestructuren PDF22 ........................................................... 41
Types structuren PDF23 ....................................................................................... 41
Geografische verkooporganisatie ........................................................................ 41
Product verkooporganisatie ................................................................................ 41
Markt verkooporganisatie................................................................................... 42
Product-Markt verkooporganisatie ..................................................................... 42
Key account verkooporganisatie PDF24 ................................................................. 42
Deel: verkoopprofielen ........................................................................................... 43
Types verkopers PDF25...................................................................................... 43
Probleemgevallen ............................................................................................ 43
Doorgroeiers ................................................................................................... 43
Absolute Toppers ............................................................................................ 44
Routiniers ....................................................................................................... 44
Hoe omgaan met de verschillende types? PDF25 ................................................... 44
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