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QUESTION 1
A technician received a call that the network printer was printing garbled text. The technician printed a test page from
several users\\' workstations and received the same result The technician then ran a diagnostic on the printer, and
everything passed After uninstalling the printer from a user\\'s workstation and then reinstalling it. the printer is now
working properly Which of the following was the cause of this issue?
A. The font was changed by the user in the printing preferences.
B. There were several print jobs hung in the queue
C. The toner level in the printer was extremely low.
D. Drivers on the users\\' workstations were out of date
E. The print server spooler file was corrupt
Correct Answer: A
QUESTION 2
A bank employee contacts the help desk for assistance with setting up a new computer. Which of the following
peripherals will the technician MOST likely install alongside the device? (Select TWO)
A. Magnetic reader
B. Signature pad
C. Flatbed scanner
D. Web camera
E. External storage drive
Correct Answer: AD
QUESTION 3
A customer\\'s laptop display has suddenly become very dim. The image of the display can only be seen with a bright,
external light, as adjusting the brightness/contracts controls does not cause much change.
Which of the following components MOST likely needs to be replaced?
A. LCD panel
B. Inverter
C. Video card
D. Digitizer
Latest 220-1001 Dumps | 220-1001 Practice Test | 220-1001 Study Guide 2/7
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