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QUESTION 1
A technician is installing a new system in a facility that requires zero downtime. The facility uses a backup generator in
case of power loss. Into which of the following power sources should the technician plug the system to offer optimal
uptime?
A. Only a surge protector is needed due to the backup generator
B. Plug directly into the emergency power source
C. Plug a surge protector directly into the UPS
D. Connect to a UPS that utilizes the emergency power source
Correct Answer: D
QUESTION 2
A user calls the corporate helpdesk stating that their battery is not charging. The operating system shows that there is a
problem with the battery. Which of the following should the technician do FIRST to determine what the issue is without
erasing the user\\'s unsaved data?
A. Using a known-good computer of the same type, switch batteries between the two laptops.
B. Remove the A/C adapter while the system is running and observe if the screen dims.
C. Completely shut down the laptop, remove the A/C power source and restart the laptop.
D. Using a known-good computer of the same type, switch A/C adapters between the two laptops.
Correct Answer: A
QUESTION 3
Joe. a user, is gelling replies lo an email message he never sent Joe contacts the help desk to ask what he should do.
Which of the following should the help desk technician recommend FIRST to Joe?
A. Delete the replies
B. Change his password
C. Notify his contacts that his account was compromised
D. Forward the email to the technician.
Correct Answer: D
QUESTION 4
220-1002 PDF Dumps | 220-1002 Practice Test | 220-1002 Braindumps 2/7
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