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Summary Wk5 Final Paper 1 BUS 370 The Proposal The University of Arizona BUS 370 Organizational Development It is a known fact that you cannot have good days without the bad ones. The same theory applies when it comes to running an organization at any ca $7.49   Add to cart

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Summary Wk5 Final Paper 1 BUS 370 The Proposal The University of Arizona BUS 370 Organizational Development It is a known fact that you cannot have good days without the bad ones. The same theory applies when it comes to running an organization at any ca

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Wk5 Final Paper 1 BUS 370 The Proposal The University of Arizona BUS 370 Organizational Development It is a known fact that you cannot have good days without the bad ones. The same theory applies when it comes to running an organization at any capacity. As with anything, the instant a form...

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  • September 5, 2021
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BUS 370
The Proposal


The University of Arizona

BUS 370 Organizational Development




It is a known fact that you cannot have good days without the bad ones. The same theory

applies when it comes to running an organization at any capacity. As with anything, the instant a

form of conflict arises at any level that disrupts the overall potential for growth, the natural initial

reaction would be to fix it swiftly, quickly and to the best of their ability When individuals or

groups are unable to resolve conflicts on their own and enlist a neutral party to provide either

mediation or arbitration (Bierema, 2020). Private challenges such as these sometimes require

either internal or external assistance in the form of an Organizational Development Consultant.

(ODC). An ODC is defined as a practitioner of OD (Organizational Development) who has

specialized knowledge of the action research process and facilitation skills to lead organizations

through planned change (Bierema, 2020). While OD consultants are viewed as helpers, they

utilize various means and methods to decipher and identify any underlying issues exclusive to the

employees involved and create a strategy on how to fix it.



Section One



In week three, we were introduced to Blaze Mining and the numerous organizational

issues they had been experiencing for a decent amount of time and how they were in dire need of

a resolution. Blaze Mining is a family-owned business who has recently begun experiencing a

work environment that has gotten increasingly hostile due to toxic leadership. As a result, day to

, day operations within the organization have suffered to include the individual departments

productivity and the leadership decided to outsource the assistance of an OD consultant to change

things for the better.

As stated previously, many organizations experience a vast array of issues due to the

leadership or lack thereof, as was the case with Blaze Mining. In most workplace settings,

employees reflect their leadership. Leadership in its essence is the manifestation of the concept

that the way management treats employees is the way employees treat customers (Lyons, 2019).

Each of the departments within Blaze Mining are led solely by family members. Everything from

human resources to safety to the education received is all run by the family and the effects of this

have been detrimental.

Blaze Mining made the decision to enlist the aid of an external OD consultant. The

consultant completed the proper action research and with effective planning and data gathering,

the consultant concluded that the current leadership was primarily at fault. Out of the several

methods used by the consultants, the method that proved to have the best result was observing.

Participants are encouraged and supported in advancing new ways of talking, thinking, and

acting. To increase efficiency, the OD consultant combined observing with conducting surveys

and questionnaires (Organization Development Network). Both current employees and those who

recently departed from the company were encouraged to partake in this portion of the research.

Once this phase is complete, it is imperative that the results of the surveys and

questionnaires are properly scrubbed against each other to ensure the information given is the

most accurate and to check for commonalities, and to get the most accurate depiction of the faults

experienced at Blaze Mining to gain a proper insight of the employees and their outlook of the

organization. The perception of how employees are treated based on the role of the leaders is

particularly where organizations fail.

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