Summary
Summary NSC purple business studies book - grade 12 notes.
- Course
- Institution
- Book
Summaries are quick and easy to understand. All content is covered. :)
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
More summaries for
-
CASE STUDY
-
MNB1601 ASSIGNMENT 4 SEMESTER 2 2022
-
NSC purple business studies book - grade 12
Seller
Follow
grade12notes
Reviews received
Content preview
Team dynamics - teamwork and conflict management- good team dynamics will result in open communication and fewer miss understandings
Following problems in teams may occur:
Role overload = occurs when one member of the team tasks on more tasks she or he can cope
with
Role conflict = occurs when more than one member wants to play a certain role
Role ambiguity = occurs when there is a lack of clarity between the roles
Conflict management:
functional conflict = non aggressive form of conflict which stimulates creativity to allow for ideas
to flow in brainstorming
People differ but work together to find solution
Higher productivity
Dysfunctional conflict = An aggressive type of disagreement where people refuse to work
towards a solution
Reduces productivity
Advantages to conflict:
- create awareness of problems
- Stimulate creative thinking
- Help people understand a problem better
- Lead to collaboration
- Motivate people to give input and to get involved
Disadvantages to conflict:
- decrease productivity
- Decrease morale
- Inappropriate behaviour - violence
Reasons for conflict:
1. Change
, Proper change management will help to increase the chances of survival
There is always resistance to change = conflict
2. Inclusivity and cultural diversity
Cultural differences may lead to to conflict situations because of ignorance
Stereotyping
Different backgrounds and cultures may also cause conflict in multicultural environments
Ubuntu:
- established social trust first
- Personal relations abs goodwill are valued
- Negotiations are often slower
Western culture:
- let’s get to business first
- More empathise on performance
- Time is money - fast negotiations
3. Lack of or poor communication
- if employees are not informed about decisions or if they are not sure what to expect
conflict rises
- poor communication may be the result of poor listening skills - misunderstands
- communication barriers also contribute to conflict
- lack of communication regarding job description and responsibilities - conflict
4. Resource allocation
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller grade12notes. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $4.15. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
50843 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now