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Summary Raffaeilli, R. L., Glynn, M. A., & Tushman, M. 2018. Flexing the frame: TMT framing and the adoption of non-incremental innovations by incumbent firms. Harvard Business School Organizational Behavior Unit Working Paper, 17-091$6.50
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Summary Raffaeilli, R. L., Glynn, M. A., & Tushman, M. 2018. Flexing the frame: TMT framing and the adoption of non-incremental innovations by incumbent firms. Harvard Business School Organizational Behavior Unit Working Paper, 17-091
Full summary of Raffaeilli, R. L., Glynn, M. A., & Tushman, M. 2018. Flexing the frame: TMT framing and the adoption of non-incremental innovations by incumbent firms. Harvard Business School Organizational Behavior Unit Working Paper, 17-091
Raffaelli et al – Flexing the Frame: The role of cognitive and emotional
framing in innovation adoption by incumbent firms
Summary
Firms have to adopt non-incremental innovations to be successful but they often don’t
Why? This paper argues that innovation adoption depends on the degree of frame flexibility
Frame flexibility = the capability of top management teams (TMTs) to expand an innovation’s
categorical boundaries and to cast the innovation as emotionally resonate with the
organization’s identity, capabilities, and competitive boundaries
Argument: forces of inertia restrict how TMTs perceive innovations – frame flexibility can
overcome these perceptions
PROPOSED MODEL
Firms have a legacy strategy
Innovation Target probably challenges this legacy strategy
Components of the model
The TMTs cognitive frame, consisting of:
The cognitive lens – this can be expanded or contracted depending on 3 filters
The frame flexibility – this depends on how innovations are classified & categorized
The extended team’s emotional frame, which determines:
Whether innovations are seen as a threat, an opportunity or as ambivalent
The result:
Innovation Adoption or non-adoption
Development over time:
Managerial ability to learn over time how to manage their frames in order to maintain and
improve their dynamic capability of innovation adoption
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