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PYC4803 Summarised Study Notes

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  • November 29, 2021
  • 126
  • 2022/2023
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PYC4803

NOTES

, Group decisions – the factors that impact the effectiveness of group decision making................................ 123
 Brainstorming................................................................................................................................... 126
Role of leadership........................................................................................................................................... 127


Chapter 2 – social cognition
Basically
 Social cognition = how we think about the social world and how we attempt to
understand complex issues and why we sometimes are less than rational
 we often use automatic thought to think about the social world
o automatic thought = thought that is quick without conscious reasoning and
without effort – very efficient
o automatic thinking can lead to satisfactory judgments
o can lead to important errors in our conclusions and result in less than optimal
decisions
o more controlled thinking tends to happen when something is important to us or
unexpected happens

Heuristics
 heuristics = simple rules for making complex decisions or drawing inferences in a
rapid and efficient manner
 information overload = the demands of our cognitive system are greater than its
capacity
o our processing capacity can be depleted by high levels of stress or other
demands on us




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,  techniques to deal quickly with large amounts of information
o this happens often under conditions of uncertainty
o when the correct answer is difficult to know or would take a great deal of
effort to determine
o most useful tactic for making sense of complex information – heuristics

Representativeness: judging by resemblance
 representativeness heuristics = made a judgement on the basis of the rule/idea that the
more an individual seems to resemble, or match a given group, the more likely they
are to belong to that group
 prototype = a list of attributes commonly possessed by members of each of these
occupations
 these kinds of judgements are often accurate
o because belonging to certain groups does affect the behaviour and style of
people in that group as these groups often attract people who have certain
characteristics
 these decisions/judgements are often made on the basis of representativeness
heuristics tend to ignore base rates
o base rates = the frequency with which given events or categories occur in the
population
 representativeness heuristics is also used when judging whether specific causes
resemble each other and are therefore likely to produce effects that are similar in
terms of magnitude
o when people are asked to judge the likelihood that a particular effect was
produced by a particular cause they are likely to expect the strength of the
cause to match its effect
o cultural groups differ in the extent to which they rely on the representativeness
heuristic
▪ people from Asia tend to consider more potential causal factors when
judging effects than Americans
▪ Asians consider more information and arrive at more complex
attributions when judging an event therefore showing less of a
tendency to rely on repetitiveness heuristics
▪ repetitiveness heuristics = a simplification strategy

Heuristics – availability
 if I can recall it happening many times = the event must be a frequent occurrence
o if something is dramatic and makes an impression us = easier to bring it to
mind
o = the ease of retrieval effect
o Ease of retrieval effect can lead us to overestimate the likelihood of events that
are dramatic but rare, because they are easy to bring to mind.
 Our desires can bias our decision making towards greater risk taking
 The amount of information we can bring to mind also matters
o The more information we can think of the greater its impact on our
judgements
 If the judgment involves emotions or feelings, we tend to rely on the ease rule
 If the judgment involves facts or the task is inherently difficult, we tend to rely more
on the amount rule

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,  If we are aware that we have less information about other people or unfamiliar objects
making judgements about them seems more difficult and ease of retrieval is given less
weight
 When we think we are familiar with a task know more about it or believe the task
itself is ease of retrieval is particularly likely to be the basis of our judgement
 Anchoring and adjustment
o Another heuristic that strongly influences our behaviour
o Anchor = The tendency to deal with uncertainty in many situations by using
something we do know as a starting point (the anchor) and then making
adjustments to it
▪ In uncertain situations we have to start somewhere, and an anchor
gives us this starting point
 Portion size effect = the tendency to eat more when a larger portion of food is
received than a smaller portion
o = anchoring and inadequate adjustment

Schemas
 Schemas = mental frameworks for organizing social information
o Through past experience we have built up a mental framework containing the
essential features of this kind of situation
o They help us to organize social information guide our actions and process
information relevant to particular context
o Everyone in a given society tends to share many basic schemas
o Once schemas are formed, they play a role in determining what we notice
about the social world, what information we remember and how we use and
interpret such information
 The impact of schemas on social cognition – attention, encoding and retrieval
o Attention = the information we notice
▪ Schemas often act as a kind of filter
▪ Information consistent with our schemas is more likely to be noticed
and to enter our consciousness
o Encoding = the processes we use to store noticed information in memory
▪ During encoding the information that becomes the focus of our
attention is much more likely to be stored in long -term storage
▪ In general information which is consistent with our schemas is encoded
▪ Information that is sharply inconsistent with our schemas –
information that does not agree with our expectations in a given
situation – may be encoded into a separate memory location and
marked with a unique tag
▪ Inconsistent information is sometimes so unexpected that it is literally
seizes our attention and almost forces us to make a mental note of it
o Retrieval = how we recover information from memory in order to use it
▪ What information is most readily remembered?
 People tend to report remembering information that is
consistent with schemas more than information that is
inconsistent
 This could come from differences in actual memory from
simple response tendencies


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