Summary
Organisation and people samenvatting chapter 4, 6, 11, 12
- Course
- Institution
- Book
A summary of the book + samenvatting of the lectures and powerpoints.
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
More summaries for
-
Test Bank for Essentials of Organizational Behavior, 10th Edition; Distinction Level Assignment. Has everything.
-
Organizational Behavior - Essentials of Organizational Behavior - 13th (global) edition (Robbins & Judge)
-
Summary Chapters 1-10 and 18 (excl. chap. 2) from Robbins, S., & Judge, T. A. (2019). Organizational Behaviour. Global
Seller
Follow
imanalogger
Reviews received
Content preview
Summary of book chapter 6 Valuing diversityThere are 2 levels of diversity:
Surface-level diversity: Demographic characteristics that are easily observed such as gender,
race, ethnicity, age of disability. This don’t necessarily reflect how people think of feel.
Deep-level diversity: Deeper characteristics of a person that become clear when you get to
know someone better. Such as values, personality and work preference.
Discrimination: Noticing a difference between things/ people.
Unfair discrimination: Making judgements on individuals based on stereotypes regarding to their
demographic group. It assumes everyone in a group is the same.
Stereotype threat: A situation where people agree to the stereotypes of their group and start acting
like it.
Types of discrimination in the workplace:
Sexual harassment: Unwanted sexual behavior.
Intimidation: Threats of bulling a member of a specific group.
Exclusion: Excluding certain people out.
Incivility: treating someone with disrespect.
Biographical characteristics: Personal characteristics that are easily obtained. Surface level of
diversity. For example age, gender, race, length, disabilities.
Age: How older you get how better you perform. Wisdom increases as you get older. Creativity gets
less as you get older. Older workers are more satisfied with their work. The pros of older workers
They have more experience, strong work ethic, quality. Cons less adaptable (aanpasbaar) and less
motivated to learn new technologies.
Sex: Woman and men are equally effective leaders. Although man have more chance of getting a
leadership role. Men are better at math’s but woman are better in verbal communication.
Race and ethnicity: Race what is you biologic origin? Ethnicity cultural characteristics. Racial and
ethic minorities report a higher level of discrimination. For example African Americans receive lover
ratings in interviews, lower job performance ratings, less pay and fewer promotions.
Deeper-level of characteristics such as religion, sexual orientation, gender identity, cultural identity.
Religion: non-religious and religious people conflict with each other and different religious people.
The Islam gets discriminated in the workplace a lot.
, Ability: An individual capacity to perform the various tasks in a job. You have intellectual and physical
abilities.
Intellectual abilities: The capacity to do metal activities such as thinking, reasoning and problem
solving. Companies value high intelligence. Dimensions of intellectual abilities:
- Number aptitude: The ability to do speedy and accurate math.
- Verbal comprehension: The ability to understand what is read of said.
- Perceptual speed: The ability to identify similarities and differences quickly and accurate.
- Inductive reasoning: the ability to find the problem and then solve it.
- Spatial visualization: The ability to imagine how an object would look if the space was
changed.
- Memory: The ability to memorize past experiences.
Intelligent people don’t have a higher job satisfaction because they expect more and are more
critical.
Physical abilities: The ability to do tasks that demand physical qualities such as power and strength.
Positive diversity climate: An environment in an organization that includes everyone and accepts
diversity.
Too great a positive diversity climate people need to understand each other’s differences and work
together to mutual goals.
Diversity management: The process and programs managers use to make everyone more aware and
sensitive to the needs and differences of others.
Diversity is important within a company. Different perspectives, different qualities, attracts more
diverse customers, more creativity and it decreases employee turnovers.
Attracting, selecting, developing and retaining diverse employees:
1. Try to recruit underrepresented groups by advertising education or work opportunities for
them.
2. Make sure that hiring and promoting people goes bias (vooroordeel) free.
3. Develop a positive diversity climate.
Notes:
Organization: a group of people with a goal, depending on their environment, some kind of of
structure
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller imanalogger. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $5.09. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75632 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now