Distinction level Mock question report on The Fachetti Group case study in preparation for the unit 6 exam in January 2022. This is a mock has been looked at and marked by a fully qualified A-Level/BTEC Business teacher. This report was DONE UNDER TIMED CONDITIONS. .
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PEARSON (PEARSON)
Business 2016 NQF
Unit 6 - Principles of Management
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THIS IS A FORMAL REPORT REGARDING THE MANAGEMENT
AND LEADERSHIP AT THE FACHETTI GROUP
To: Fabio Fachetti
From : Rihtik Sohal
Date: 31/12/21
1. Introduction:
The Fachetti Group (TFG) is a well established Italian restaurant owned by Fabio
Fachetti. Fabio Fachetti is a celebrity chef and TV presenter who is known for his
innovative Italian recipes and collection of restaurants. Fabio is also famous for his
ability to inspire and engage his staff which is one of the reasons he had a very loyal
workforce in his restaurant. TFG was made up of two divisions the restaurant and
the manufacturing divisions but due to unseen events such as a world pandemic
TFG is currently strictly a manufacturing division. TFG has two core managers
Kartina Szynalski who was the manager of the restaurant division where she gained
20 years of experience as head chief and takes a democratic leadership style with
her employees which had caused a lot of issues within the restaurant division.
Currently she is working as deputy divisional manager for manufacturing. The other
manager Sunny Elder runs the manufacturing, the leader who takes an autocratic
approach with his employees which has led to very good and high quality products
and a high level of efficiency with the employees. There is a lot of conflict within TFG
due to the two managers' leadership styles clashing.
In this report I will outline the issues with the management and leadership in TFG
and how it impacts the staff turnover and profitability. This report will also be making
recommendations on how it can be changed to reduce staff turnover and increase
profitability.
2. Issues
2.1 Conflict between managers- The deputy division manager for manufacturing and
the Manager of manufacturing have a lot of conflict due to the differences in
leadership styles. This is a big problem for TFG as this conflict is going to move TFG
away from its goals and also bring down its reputation as it is going to give a bad
public image if it is made known and it will also affect the staff turnover rates. The
staff turnover rates will increase as employees are not going to be attracted by the
fact that there is constant conflict so their work environment might feel hostile and
they could be caught in it all.
2.1.1 Influence on decisions- The conflict between the managers can
be an influence when any decisions are made. This can be seen when
Sunny had found out that Kartina had not invited him to the meeting. So
he drew up the plans as quickly as possible, which was a plan which
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