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Human Resources Management in Canada, 13e (Dessler/Chhinzer)
Chapter 1 The Strategic Role of Human Resources Management
The Strategic Role of Human Resources Management
1) According to the textbook's definition of human resources management, this field involves
A) management techniques for controlling people at work.
B) concepts and techniques used in leading people at work.
C) the management of people in organizations.
D) all managerial activities.
E) concepts and techniques for organizing work activities.
Answer: C
Type: MC Page Ref: 2
Topic: The Strategic Role of Human Resources Management
2) The knowledge, education, training, skills, and expertise of a firm's workers are known
as
A) management's philosophy.
B) human capital.
C) physical capital.
D) production capital.
E) cultural diversity.
Answer: B
Type: MC Page Ref: 2
Topic: The Strategic Role of Human Resources Management 3) HRM involves formulating and implementing HRM systems that are aligned with the organization's strategy to ensure the workforce has competencies and behaviours required
to achieve the organization's strategic objectives.
Answer: TRUE
Type: TF Page Ref: 2
Topic: The Strategic Role of Human Resources Management
4) Define and briefly describe the term "human resources management." Answer: Five points recommended: 2 for a definition that is close to the textbook ("management of people in organizations") and 3 for being able to identify something close to "formulating and implementing HRM systems (such as recruitment, performance
appraisal, and compensation) that are aligned with the organization's strategy…"
Type: ES Page Ref: 1
Topic: The Strategic Role of Human Resources Management A Brief History of HRM
1) What term describes the right to make decisions, direct others' work, and give orders?
A) Management
B) Responsibility
C) Obligation
D) Power
E) Authority
Answer: E
Type: MC Page Ref: 6
Topic: A Brief History of HRM
2) Sheila is an HR Manager and advises the Sales Manager on how to recognize candidates with job-relevant attributes during the interview process. What type of manager is Sheila?
A) General manager
B) Operational manager
C) Line manager
D) Staff manager
E) Administrative manager
Answer: D
Type: MC Page Ref: 6
Topic: A Brief History of HRM
3) The process of analyzing manufacturing processes, reducing production costs, and compensating employees based on their performance levels, is found in
A) the human relations movement. B) scientific management.
C) the scientific movement.
D) the human resources movement.
E) the concern for people and productivity.
Answer: B
Type: MC Page Ref: 3
Topic: A Brief History of HRM
4) Which of the following was emphasized in Frederick Taylor's theory of HRM?
A) Empowerment of employees
B) Cross-functional cooperation
C) Compensation tied to performance
D) Work conditions
E) Job rotation
Answer: C
Type: MC Page Ref: 3
Topic: A Brief History of HRM
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