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Summary COM4807 Organisational Communication Theory ASSIGNMENT 1.

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COM4807 Organisational Communication Theory ASSIGNMENT 1. ASSIGNMENT 1: INTERACTIVE COMMUNICATION TECHNOLOGIES AND THE ORGANISATIONAL ENVIRONMENT 1. Introduction Success of companies is solemnly reliant in embracing change based on visionary leadership, improved technologies and increased competition. The key characteristic of successful company transitions is a systematic approach to move the organization from the current to the envisioned state. Change is important in organizations as it allows employees to learn new skills, explore new opportunities and exercise their creativity in ways that ultimately benefit the organization through new ideas and increased commitment as a result of the rapid change in the rise of interactive communication technologies, globalisation, social movements and unrest, among others, which are contributing to changing the landscape of organisational communication. Changes within the economy have moved from knowledge-based exercises towards inventiveness, business enterprise and creative ability. The concept of imagination is getting to be progressively more vital whereas the information economy is experiencing a change to an imaginative economy. The inventive economy concept draws consideration to the inventive and social assets of the nation, and joins with the plausibility of financial development, job creation and inclusion within the worldwide economy. Information and human capital are not the only aspects that are playing a significant part within the imaginative economy, advancement and imagination as well as mental property law are major disobedient of financial development. The competitiveness of this modern economy is driven by item development and administrations (the so-called “new competition”), i.e. in order to end up inventive, both information and inventiveness stay vital components. Hence, the key address is how to amplify imagination and advancement in economic environment. Variables Unplanned emergent crisis, The Corona virus Crisis COVID-19 crisis effectively impacts not only businesses’ market values and sales, but it also changes the entities’ organizational structures and the way thing are run. Most town globally have been placed under lockdown since the beginning of the coronavirus outbreak and it’s difficult for entities to maintain the sooth running of their communications activities. Fluctuating Rand Inconstancy in rand value impede business to embark on long term budgets which at some point hinders adequate planning where strategies has to be altered form time to time where it affects the measure of profitability and creates uncertainties in future planning. 3 Electricity shortage Load shedding has been a major concern for business as it disrupts production proficiencies and increases production cost for companies has to employ generators which need maintenance and fuel to run. 2. How interactive communication technologies have influenced organisational communication pertaining to the micro, meso and macro organisational environments; Interactive communication is a two way process where ideas are transferred from one participant to another (people or machinery) actively and effecting on one another. It is deemed a two-way flow of information. 2.1 Organisational environment  The trade balance is one of the major instruments that calculates a country’s exports minus its imports. When a country’s imports exceeds exports, the subsequent bad range is called a trade deficit. When the exports exceed the imports it’s called a trade surplus. The trade balance assists understanding how strong a country’s economy is compared to its counterparts.  Another factor is the political environment of the country, it is of crucial importance to have Political stability in emerging economies for obvious reasons. But not just in emerging economies also developed countries like the 4 UK also experience an economic bump when it decided to leave the European Union, saw them ending up with huge consequences on the pound.  Inflation is also important, if a country’s inflation rate is very high, then the value of the currency is going to crumble. South Africa’s inflation rate is higher than that of the US, which resulted in the rand is weaker than the dollar. Organizational environment brings about forces or institutions surrounding an organization that will effectively affect performance, resources and the running of the company. This is inclusive all of the instruments that exist outside of the organization's boundaries and have the potential to affect a portion or all of the organization. Example: government regulatory agencies, competitors, customers, suppliers, and pressure from the public.

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ORGANISATIONAL COMMUNICATION THEORY ORGANISATIONAL COMMUNICATION THEORY




ORGANISATIONAL
COMMUNICATION THEORY
ASSIGNMENT 1



UNIQUE NO: 813936




MK SEPHESU - 35644508

,DECLARATION OF OWN WORK
I,

Name: Kemisetso Sephesu


(NAME and SURNAME) confirm that:

 this MODULE contains my own, original ideas and work
 those ideas, or work, that are not my own, have been cited through the
prescribed referencing system have been cited through the prescribed
referencing system which I have familiarised myself with in the TL
CMNON/E/301
 I have not submitted the ideas or work contained in this MODULE for any
other tertiary education credit


Policy on Research
Ethics.pdf
 I have read the University’s Policy of Research Ethics
 I have submitted the ENTIRE Turnitin Report (not only the digital receipt)
 I have familiarised myself with the WRITING FOR ACADEMIC INTEGRITY:
https://sites.google.com/a/unisacommscience.co.za/writing-for-academic-
integrity/home?pli=1
 I have read and understood the PLAGIARISM POWERPOINT FOR POST-
GRADUATE STUDIES (available under ADDITIONAL SOURCES on
myUnisa)
 I have familiarised myself with the library guides offered by Unisa’s library:
https://libguides.unisa.ac.za/research-support/plagiarism
 I have read and understood Unisa’s Policy for Copyright Infringement and
Plagiarism, and I am aware that plagiarism is punishable in terms of the
Copyright Act (Act 98 of 1978) and I have read the regulations of the
University of South Africa in this respect, available online:

https://www.unisa.ac.za/static/corporate_web/Content/Apply%20for
%20admission/Documents/Policy_copyright_infringement_plagiarism_16November2005.pdf


35644508

STUDENT NUMBER

MK SEPHESU 25/04/2020
SIGNATURE DATE

TC MOLEWA 25/04/2020
WITNESS DATE




1

, Contents
1. Introduction................................................................................................................................3
2. How interactive communication technologies have influenced organisational
communication pertaining to the micro, meso and macro organisational
environments;...................................................................................................................................4
2.1 Organisational environment...........................................................................................5
2.2.1 Internal Environment................................................................................................6
2.2.2 External Environment..............................................................................................6
2.3 Types of External Environments...................................................................................7
2.3.1 The Micro Environment...........................................................................................7
2.3.2 A Macro Environment..............................................................................................9
2.3.3 The Meso environment..........................................................................................11
3. Interactive communication technologies..........................................................................13
3.1 Interactive communication...........................................................................................13
3.2 Web 2.0 technologies.....................................................................................................13
3.2.1 Advantages of Web 2.0..........................................................................................14
3.2.2 Differences between social media and Web 2.0?............................................14
4. The changing communication landscape.........................................................................15
4.1 Definition...........................................................................................................................15
4.2 Factors affecting media landscape change..............................................................15
5 Open & closed organisational system...............................................................................17
5.1 The Open System............................................................................................................17
5.2 Closed system organizational environment.........................................................18
6. The Adaptive Structuration Theory....................................................................................24
6.1 Introduction......................................................................................................................24
6.2 Definition...........................................................................................................................25
7. Contingency Theory...............................................................................................................26
7.1 Approaches......................................................................................................................26
7.2 Variables............................................................................................................................27
7.3 Factors of contingency leadership.............................................................................28
7.4 Fiedler Leadership style................................................................................................29
7.5 Strengths of contingency theory................................................................................29
7.6 Advantages and Disadvantages..................................................................................30
7.7 Contingency Theory Examples...................................................................................30
Example 2: Mechanical Workshop manager.........................................................................31
8. Conclusion...............................................................................................................................32


2

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