and even in old-line industries such as retailing (K-mart, Ahold) and food products (Parmalat).
Audit Clients
The client – audit firm relationship is not a one-way street where the audit firm evaluates the
client and then, judging the client “acceptable”, sends out an engagement letter closing the deal.
The market for audit services is competitive and, like in any other business, there are highly
desirable clients with whom any audit firm would like to have an audit relationship. Although not
always the case, audit firms prepare and submit engagement proposals to many of their (potential)
clients, especially the large ones.
Steps in the Client Acceptance Process
The next section in this chapter discusses the importance of obtaining a preliminary
understanding of the client, in order to both evaluate the client’s background and the risks
associated with accepting the engagement. There must also be an understanding of the auditors’
relationship to the client to enable the auditor to consider if the ethical and professional
requirements (independence, competence, etc.) typical to the specific engagement can be met. That
is the second step in the client acceptance process.
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The balance of the chapter concerns acceptance by the client (called responsible party in
assurance services terms). The audit firm must write and present to the client an engagement
proposal (some auditors consider this a beauty contest). The chapter also discusses the components
of a client engagement proposal for existing and new clients; and briefly discusses the International
Standard Organization (ISO) quality control standard 9000 and how that applies to an auditing firm
and its engagement services.
5.3 Evaluate the Client’s Background
The auditor should obtain knowledge of the client’s business that is sufficient to enable him to
identify and understand the events, transactions, and practices that may have a significant effect on
the financial statements or on the audit report. More specifically, the ISAs1 put client acceptance
in terms of identifying threats that may emerge in taking on clients, and suggest that safeguards be
put in place to mitigate those risks. The main reasons for obtaining this understanding, from the
auditors view, are (1) to evaluate the engagement risks associated with accepting the specific
engagement and (2) to help the auditor in determining whether all professional and ethical
requirements (including independence, competence, etc.) regarding this client can be met.
Auditors do not just obtain knowledge of the client preliminary to the engagement, during the
client acceptance phase (Phase I of the audit process model). Once the engagement has been
accepted, auditors will do a more extensive search for knowledge of the client, its business and
industry in the planning phase (Phase II of the model – see Chapter 6 Main Audit Concepts and
Planning the Audit (ISA 300, 315, 320).
Auditors may do a preliminary examination of both new and existing clients by visiting their
premises, reviewing annual reports, having discussions with client’s management and staff, and
accessing public news and public information databases, usually via the internet. If the client is an
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