MNG3701 STUDY
SUMMARY
NOTES & EXAM
PREP 2022
Strategy can be defined as the direction provided by the actions and decisions of strategists in
pursuit of organisational goals .
It encompasses a set of actions an organisation takes to create competitive advantage. It is the longterm direction ...
9.3 Sociocultural factors ............................................................................................................. 10
9.4 Technological factors ............................................................................................................ 11
9.5 Factors relating to the natural environment ........................................................................ 11
10 Analysing the market/industry environment – Porters 5 forces model + 2 ............................. 11
10.1 Customers ............................................................................................................................. 11
10.2 Power of suppliers ................................................................................................................ 11
10.3 Existing competitors.............................................................................................................. 12
10.4 Potential competitors ........................................................................................................... 12
10.5 Substitute providers .............................................................................................................. 12
10.6 Government intervention ..................................................................................................... 12
10.7 Complementors .................................................................................................................... 12
11 Analysing the Internal (micro-) environment ........................................................................... 13
11.1 Resources, capabilities & core competencies ....................................................................... 13
11.1.1 Resources ...................................................................................................................... 13
11.1.2 Capabilities .................................................................................................................... 13
11.1.3 Core Competencies ....................................................................................................... 13
11.2 Resource-based view ............................................................................................................ 14
11.3 Value-chain analysis .............................................................................................................. 14
11.4 Functional approach ............................................................................................................. 14
12 Challenges of doing business in Africa ...................................................................................... 15
12.1 Lack of infrastructure ............................................................................................................ 15
12.2 Lack of industrial development ............................................................................................. 15
12.3 Political instability ................................................................................................................. 15
12.4 High levels of poverty ........................................................................................................... 15
12.5 Corruption ............................................................................................................................. 15
12.6 An inefficient public sector ................................................................................................... 15
12.7 Lack of key skills .................................................................................................................... 15
13 Investing in Africa ...................................................................................................................... 16
13.1 Local customs and customer preferences ............................................................................ 16
13.2 Legislation ............................................................................................................................. 16
13.3 Political considerations ......................................................................................................... 16
13.4 Creative supply chain management ...................................................................................... 16
13.5 Invest heavily in talent .......................................................................................................... 17
14 Role of government in enhancing business conditions in Africa .............................................. 17
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11 STRATEGY
S ,,STRATEGIC PLANNING &&
STRATEGIC MANAGEMENT
T
MANAGEMENTT
Past Exams: 2015-10 Q2, 2015-06 Q2
1.1 STRATEGY
S
Strategy can be defined as the direction provided by the actions and decisions of strategists in
pursuit of organisational goals .
It encompasses a set of actions an organisation takes to create competitive advantage. It is the long-
term direction of the organisation – the things the business does, the paths it follows and the
decisions it takes in order to reach certain goals. It provides members of the organisation with a
framework to guide their decision making.
Strategy is what people do, not what organisations have, and is not solely the domain of top
management, but includes any individual or group in the organisation that controls key or
precedent-setting actions.
1.2 STRATEGIC
S PLANNING
P
The process of setting the strategic direction of the organisation, analysing the internal and external
environment, setting strategic goals, and developing and choosing the strategies that will help them
attain strategic goals.
This is the “thinking” part of the strategic management process and is mostly done by top
management. It involves the following decision stages:
• Deciding on the future of the organisation
o Formulate a vision & mission statement
• Analysing the organisation’s internal & external environments
o Strengths & Weaknesses, Opportunities & Threats
• Formulating the long-term goals, then selecting the appropriate competitive strategies to
achieve these goals
1.3 STRATEGIC
S MANAGEMENT
M
Strategic management is the process for planning, implementing and controlling strategy for the
organisation.
Its purpose is to ensure the organisation applies these 4 key elements of a successful strategy:
• Clear and consistent long-term strategic direction
• Profound understanding of the competitive environment
• Objective knowledge of the key resources and capabilities the organisation possesses
• Proper alignment of structure, systems and culture to ensure proper implementation of
strategy
Fundamentally, strategic management is about strategies that will enable organisations to
outperform their rivals in dynamic and increasingly competitive markets. The primary objective of
strategy therefore is to gain a sustainable competitive advantage in satisfying one’s customers’
needs better than one’s rivals, which should result in superior profitability and growth.
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