In dit samenvatting vind je volgende modules:
- Overview & PLC
- Project Initiation & Planning
- SM & RM
- From WBS to Gantt Chart
- (Intro) Information Management
- Storytelling with Data
- Intro Change Management
- Quality Management
Table of Contents
1. Overview & Project Life Cycle ......................................................................................................... 1
1.1. Project Management overview............................................................................................... 1
1.1.1. Project features............................................................................................................... 1
1.1.2. Is it a project? .................................................................................................................. 1
1.1.3. The success of a project .................................................................................................. 1
1.1.4. Project constraints .......................................................................................................... 2
1.1.5. The triple constraint........................................................................................................ 2
1.1.6. Project Management expertise ...................................................................................... 2
1.1.7. Application knowledge.................................................................................................... 2
1.1.8. Understanding project environment .............................................................................. 3
1.1.9. Management knowledge & skills .................................................................................... 3
1.1.10. Interpersonal skills .......................................................................................................... 3
1.2. Project Life Cycle ..................................................................................................................... 4
1.2.1. Framework for PM .......................................................................................................... 5
1.2.2. PMBOK ............................................................................................................................ 5
1.2.3. Scrum development overview ........................................................................................ 7
1.2.4. The project management office...................................................................................... 8
1.2.5. Culture and project management ................................................................................... 8
1.2.6. Project team challenges .................................................................................................. 8
1.2.7. Dealing with conflict ....................................................................................................... 8
2. Project Initiation & Planning (scope to budget).............................................................................. 9
2.1. Initiation phase ....................................................................................................................... 9
2.1.1. Clear objectives ............................................................................................................... 9
2.2. Project charter (***) ............................................................................................................... 9
2.3. Project planning .................................................................................................................... 11
2.3.1. Project requirements .................................................................................................... 12
2.3.2. Scope inputs .................................................................................................................. 13
2.3.3. Work Breakdown Structure (WBS) ............................................................................... 13
2.3.4. Scope statement ........................................................................................................... 15
2.4. Project schedule planning ..................................................................................................... 15
2.4.1. Defining activities .......................................................................................................... 15
2.4.2. Activity list ..................................................................................................................... 16
2.4.3. Milestones..................................................................................................................... 17
2.4.4. The network diagram .................................................................................................... 17
, 2.4.5. The critical path............................................................................................................. 18
2.4.6. The Gantt chart ............................................................................................................. 18
2.4.7. Estimating the resources .............................................................................................. 19
2.4.8. Estimating activity durations ........................................................................................ 19
2.4.9. Resource management ................................................................................................. 20
2.5. HR planning ........................................................................................................................... 20
2.6. Budget planning .................................................................................................................... 20
2.6.1. Estimating cost .............................................................................................................. 21
2.6.2. Managing the budget .................................................................................................... 22
2.6.3. Establishing a budget .................................................................................................... 22
3. SM & RM ....................................................................................................................................... 23
3.1. Stakeholder Management .................................................................................................... 23
3.1.1. Project stakeholders ..................................................................................................... 23
3.1.2. Politics of project .......................................................................................................... 25
3.1.3. Differences in culture .................................................................................................... 25
3.1.4. Managing stakeholders ................................................................................................. 26
3.1.5. Tools for managing stakeholders .................................................................................. 26
3.1.6. Looking for stakeholders? ............................................................................................. 27
3.2. Risk Management ................................................................................................................. 27
3.2.1. Risk identification.......................................................................................................... 27
3.2.2. Risk Breakdown Structure (RBS) ................................................................................... 28
3.2.3. Risk evaluation .............................................................................................................. 28
3.2.4. Risk Mitigation Plan ...................................................................................................... 28
3.2.5. Contingency Plan........................................................................................................... 28
3.2.6. Project Risk by phases ................................................................................................... 29
3.2.7. Free risk analysis tool .................................................................................................... 30
4. From Work Breakdown Structure to Gantt Chart ......................................................................... 31
4.1. Work Breakdown Structure .................................................................................................. 31
4.2. A negative definition ............................................................................................................. 31
4.3. Organisational chart.............................................................................................................. 31
4.4. List of project tasks + no verbs? ............................................................................................ 32
4.5. No sequencing....................................................................................................................... 32
4.6. Details and structure............................................................................................................. 32
4.6.1. Why is a code of accounts? ........................................................................................... 33
4.7. Is my WBS correct? ............................................................................................................... 33
4.8. Not a one-time document .................................................................................................... 33
, 4.9. Creating a WBS...................................................................................................................... 34
4.10. WBS Rule 1: Base it on the deliverables ........................................................................... 34
4.11. WBS Rule 2: Follow the 100% rule .................................................................................... 35
4.12. Project scheduling rules .................................................................................................... 36
5. Introduction to Information Managment ..................................................................................... 39
5.1. Activities ................................................................................................................................ 39
5.2. Activity description ............................................................................................................... 39
5.2.1. Make an activity description ......................................................................................... 40
5.3. Recognising activities, some rules ........................................................................................ 40
5.4. Data flow diagram ................................................................................................................. 40
6. Information Management ............................................................................................................ 41
6.1. The information ladder ......................................................................................................... 41
6.2. Model information provision ................................................................................................ 41
6.3. Kinds of information ............................................................................................................. 41
6.4. Eight quality aspects of information management .............................................................. 42
6.5. Organisation and Management ............................................................................................ 42
6.5.1. The organisation ........................................................................................................... 42
6.5.2. Three organisational flow ............................................................................................. 42
6.5.3. Control model ............................................................................................................... 43
6.5.4. Control model: concepts ............................................................................................... 43
6.5.5. Performance indicators................................................................................................. 44
6.5.6. Setting up the management loop ................................................................................. 44
6.5.7. Link to performance indicators ..................................................................................... 45
6.5.8. Management information............................................................................................. 46
6.5.9. Standard management information ............................................................................. 46
6.6. Data collection ...................................................................................................................... 47
6.6.1. Aspects of data.............................................................................................................. 47
6.6.2. Dataset .......................................................................................................................... 47
6.6.3. Kinds of data ................................................................................................................. 47
6.6.4. Databases ...................................................................................................................... 48
7. Storytelling with data .................................................................................................................... 49
7.1. Ineffective graphics ............................................................................................................... 49
7.2. Five chapters ......................................................................................................................... 49
7.2.1. Understand the context ................................................................................................ 49
7.2.2. Choose an appropriate visual display ........................................................................... 50
7.2.3. Eliminate cutter............................................................................................................. 53
, 7.2.4. Focus attention where you want it ............................................................................... 55
7.2.5. Think like a designer...................................................................................................... 56
8. Introduction to Change Management .......................................................................................... 58
8.1. What is Change Management? ............................................................................................. 58
8.2. Benefits of integrated approach ........................................................................................... 58
8.2.1. Tips for integrating PM and CM .................................................................................... 58
8.3. Why does Change Management fail? ................................................................................... 59
9. Quality Management .................................................................................................................... 61
9.1. What is quality? .................................................................................................................... 61
9.2. What is Quality Management? ............................................................................................. 61
9.3. What is a quality system? ..................................................................................................... 61
9.4. Quality Management ............................................................................................................ 61
9.4.1. Norms ............................................................................................................................ 61
9.4.2. Quality inspection ......................................................................................................... 62
9.4.3. Quality control (≠ monitoring) ...................................................................................... 62
9.4.4. Quality assurance (≠ insurance) .................................................................................... 62
9.5. Total QM ............................................................................................................................... 62
9.6. Some developments in consumer market ............................................................................ 63
9.7. Technical developments ....................................................................................................... 63
9.8. Quality image ........................................................................................................................ 63
9.9. Product liability ..................................................................................................................... 63
9.10. Five approaches to quality ................................................................................................ 64
9.11. Some theories ................................................................................................................... 65
9.11.1. Taylorism ....................................................................................................................... 65
9.11.2. PDCA.............................................................................................................................. 65
9.11.3. Kaizen ............................................................................................................................ 65
9.11.4. 5S ................................................................................................................................... 66
9.11.5. JIT -Make or buy – CO-makership ................................................................................. 66
9.11.6. Certification................................................................................................................... 66
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller furkanztrk. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $8.60. You're not tied to anything after your purchase.
