MANAGEMENT INFORMATION SYSTEMS
Seventh Edition
INSTRUCTOR MANUAL
Introduction
Kenneth J. Sousa
Bryant University
, Effy Oz
The Pennsylvania State University
,Table of Contents
HOW THIS MANUAL CAN HELP YOU................................................................................................................................13
CONVENTIONS AND ORGANIZATION OF THIS MANUAL .........................................................................................................................14
SAMPLE SYLLABUS................................................................................................................................................................14
SAMPLE OUTLINE: SEMESTER CALENDAR, 15 WEEKLY MEETINGS.....................................................................................................20
SAMPLE OUTLINE: QUARTER CALENDAR, 10 WEEKLY MEETINGS......................................................................................................21
PREPARING YOUR SYLLABUS............................................................................................................................................22
ALTERNATIVE COURSE ORGANIZATION...................................................................................................................................................24
PROPOSED TERM PROJECTS..............................................................................................................................................25
QUIZZES, HELP SHEETS, AND DVDS........................................................................................................................................................26
INTEGRATION OF ADDITIONAL RESEARCH..............................................................................................................................................27
TEXTBOOK...............................................................................................................................................................................27
SUMMARY INFORMATION........................................................................................................................................................................... 27
INSTRUCTOR’S MANUAL............................................................................................................................................................................. 28
CASE CHARACTERS...................................................................................................................................................................................... 28
CONTACTING THE AUTHOR........................................................................................................................................................................ 29
PART ONE: THE INFORMATION AGE...............................................................................................................................40
TEXTBOOK CASE: KIMBALL’S RESTAURANT...........................................................................................................................................40
PART INTRODUCTION.................................................................................................................................................................................. 40
CHAPTER 1 – BUSINESS INFORMATION SYSTEMS: AN OVERVIEW.......................................................................41
CHAPTER OBJECTIVES................................................................................................................................................................................. 41
CHAPTER CASE – KIMBALL’S RESTAURANT: BUSINESS SYSTEMS AND INFORMATION...................................................................42
WHY IS THIS CHAPTER IMPORTANT FOR THE STUDENTS?.................................................................................................................42
LECTURE NOTES........................................................................................................................................................................................... 42
TEACHING THOUGHTS................................................................................................................................................................................. 44
POINTS OF INTEREST...................................................................................................................................................................................44
WHY YOU SHOULD...................................................................................................................................................................................... 45
WEBSITES FOR LECTURES AND ASSIGNMENTS.......................................................................................................................................45
KIMBALL’S REVISITED................................................................................................................................................................................. 45
, What is Your Advice?............................................................................................................................................................................. 45
New Perspectives.................................................................................................................................................................................... 46
ANSWERS TO REVIEW QUESTIONS........................................................................................................................................................... 47
ANSWERS TO DISCUSSION QUESTIONS.....................................................................................................................................................49
ANSWERS TO THINKING ABOUT THE CASE QUESTIONS........................................................................................................................50
The Personal and Portable Touch................................................................................................................................................... 50
Blooming with Technology................................................................................................................................................................. 51
CHAPTER 2 – STRATEGIC USES OF INFORMATION SYSTEMS.................................................................................63
CHAPTER OBJECTIVES................................................................................................................................................................................. 63
CHAPTER CASE – KIMBALL’S RESTAURANT: USING INFORMATION STRATEGICALLY.....................................................................63
WHY IS THIS CHAPTER IMPORTANT FOR THE STUDENTS?.................................................................................................................64
LECTURE NOTES........................................................................................................................................................................................... 64
TEACHING THOUGHTS................................................................................................................................................................................. 66
POINTS OF INTEREST...................................................................................................................................................................................67
WHY YOU SHOULD...................................................................................................................................................................................... 67
WEBSITES FOR LECTURES AND ASSIGNMENTS.......................................................................................................................................67
KIMBALL’S REVISITED................................................................................................................................................................................. 68
What is Your Advice?............................................................................................................................................................................. 68
New Perspectives.................................................................................................................................................................................... 69
ANSWERS TO REVIEW QUESTIONS........................................................................................................................................................... 69
ANSWERS TO DISCUSSION QUESTIONS.....................................................................................................................................................71
ANSWERS TO THINKING ABOUT THE CASE QUESTIONS........................................................................................................................73
Finish Line Finishes First..................................................................................................................................................................... 73
Realizing the Goal Helps Reach Results........................................................................................................................................ 74
CHAPTER 3 – BUSINESS FUNCTIONS AND SUPPLY CHAIN.......................................................................................86
CHAPTER OBJECTIVES................................................................................................................................................................................. 86
CHAPTER CASE – KIMBALL’S RESTAURANT: THE NEW LOCATION....................................................................................................86
WHY IS THIS CHAPTER IMPORTANT FOR THE STUDENTS?.................................................................................................................87
Seventh Edition
INSTRUCTOR MANUAL
Introduction
Kenneth J. Sousa
Bryant University
, Effy Oz
The Pennsylvania State University
,Table of Contents
HOW THIS MANUAL CAN HELP YOU................................................................................................................................13
CONVENTIONS AND ORGANIZATION OF THIS MANUAL .........................................................................................................................14
SAMPLE SYLLABUS................................................................................................................................................................14
SAMPLE OUTLINE: SEMESTER CALENDAR, 15 WEEKLY MEETINGS.....................................................................................................20
SAMPLE OUTLINE: QUARTER CALENDAR, 10 WEEKLY MEETINGS......................................................................................................21
PREPARING YOUR SYLLABUS............................................................................................................................................22
ALTERNATIVE COURSE ORGANIZATION...................................................................................................................................................24
PROPOSED TERM PROJECTS..............................................................................................................................................25
QUIZZES, HELP SHEETS, AND DVDS........................................................................................................................................................26
INTEGRATION OF ADDITIONAL RESEARCH..............................................................................................................................................27
TEXTBOOK...............................................................................................................................................................................27
SUMMARY INFORMATION........................................................................................................................................................................... 27
INSTRUCTOR’S MANUAL............................................................................................................................................................................. 28
CASE CHARACTERS...................................................................................................................................................................................... 28
CONTACTING THE AUTHOR........................................................................................................................................................................ 29
PART ONE: THE INFORMATION AGE...............................................................................................................................40
TEXTBOOK CASE: KIMBALL’S RESTAURANT...........................................................................................................................................40
PART INTRODUCTION.................................................................................................................................................................................. 40
CHAPTER 1 – BUSINESS INFORMATION SYSTEMS: AN OVERVIEW.......................................................................41
CHAPTER OBJECTIVES................................................................................................................................................................................. 41
CHAPTER CASE – KIMBALL’S RESTAURANT: BUSINESS SYSTEMS AND INFORMATION...................................................................42
WHY IS THIS CHAPTER IMPORTANT FOR THE STUDENTS?.................................................................................................................42
LECTURE NOTES........................................................................................................................................................................................... 42
TEACHING THOUGHTS................................................................................................................................................................................. 44
POINTS OF INTEREST...................................................................................................................................................................................44
WHY YOU SHOULD...................................................................................................................................................................................... 45
WEBSITES FOR LECTURES AND ASSIGNMENTS.......................................................................................................................................45
KIMBALL’S REVISITED................................................................................................................................................................................. 45
, What is Your Advice?............................................................................................................................................................................. 45
New Perspectives.................................................................................................................................................................................... 46
ANSWERS TO REVIEW QUESTIONS........................................................................................................................................................... 47
ANSWERS TO DISCUSSION QUESTIONS.....................................................................................................................................................49
ANSWERS TO THINKING ABOUT THE CASE QUESTIONS........................................................................................................................50
The Personal and Portable Touch................................................................................................................................................... 50
Blooming with Technology................................................................................................................................................................. 51
CHAPTER 2 – STRATEGIC USES OF INFORMATION SYSTEMS.................................................................................63
CHAPTER OBJECTIVES................................................................................................................................................................................. 63
CHAPTER CASE – KIMBALL’S RESTAURANT: USING INFORMATION STRATEGICALLY.....................................................................63
WHY IS THIS CHAPTER IMPORTANT FOR THE STUDENTS?.................................................................................................................64
LECTURE NOTES........................................................................................................................................................................................... 64
TEACHING THOUGHTS................................................................................................................................................................................. 66
POINTS OF INTEREST...................................................................................................................................................................................67
WHY YOU SHOULD...................................................................................................................................................................................... 67
WEBSITES FOR LECTURES AND ASSIGNMENTS.......................................................................................................................................67
KIMBALL’S REVISITED................................................................................................................................................................................. 68
What is Your Advice?............................................................................................................................................................................. 68
New Perspectives.................................................................................................................................................................................... 69
ANSWERS TO REVIEW QUESTIONS........................................................................................................................................................... 69
ANSWERS TO DISCUSSION QUESTIONS.....................................................................................................................................................71
ANSWERS TO THINKING ABOUT THE CASE QUESTIONS........................................................................................................................73
Finish Line Finishes First..................................................................................................................................................................... 73
Realizing the Goal Helps Reach Results........................................................................................................................................ 74
CHAPTER 3 – BUSINESS FUNCTIONS AND SUPPLY CHAIN.......................................................................................86
CHAPTER OBJECTIVES................................................................................................................................................................................. 86
CHAPTER CASE – KIMBALL’S RESTAURANT: THE NEW LOCATION....................................................................................................86
WHY IS THIS CHAPTER IMPORTANT FOR THE STUDENTS?.................................................................................................................87
