CMAA 2022 QUESTIONS
which of the following acronyms should the medical administrative assistant identify as a type of
managed care plan? Correct Answer: Preferred Provider Organization
a Medical Administrative Assistant assistant is using stream scheduling to schedule two patients who
each require 15 min appointments. which of the following schedules should the assistant use? Correct
Answer: schedule one patient at 1430 and the other at 1445
which of the following actions should a medical administrative assistant perform first when opening the
office? Correct Answer: deactivate the alarm
a medical administrative assistant is preparing the paper charts for patients who have appointments the
following day. which of the following criteria should the assistant use when arranging the charts?
Correct Answer: scheduling order
where should completed medical record requests be kept? Correct Answer: in the patients chart
according to HIPAA guidelines, which of the following is a patients right regarding her medical record?
Correct Answer: the right to add or subtract documentation to to her medical record
how should a provider's office dispose of unclaimed medical records that have exceeded the legal
retention time? (7 years) Correct Answer: shred all of the documents
an encounter form is used for which of the following? Correct Answer: billing
which of the following title formats is correct for an inside address? Correct Answer: Michael Johnson,
M.D.
which of the following terms describes an examination involving both sides Correct Answer: bilateral
a medical administrative assistant learns that a patient who has diabetes mellitus missed a recent
appointment due to an unexpected hospitalization. which of the following actions should the assistant
take regarding this information? Correct Answer: alert the provider of the patient's status
a patient tells a medical administrative assistant that she is concerned about how much she will have to
pay out of pocket for the office visits charges after her health insurance plan processes the claim. the
assistant should explain to the patient that she will receive which of the following documents to address
her concern? Correct Answer: explanation of benefits
at 0930, a medical administrative assistant is informed that the provider will be 1 hour late for the first
scheduled appointment at 1100. which of the following actions should the assistant take? Correct
Answer: inform the patients affected by the delay and reschedule their appointments
, a medical administrative assistant should identify which of the following acronyms as a health insurance
plan? Correct Answer: BCBS (Blue across Blue Shield)
which of the following should a medical administrative assistant include when providing instructions for
testing procedures? Correct Answer: verbal instructions
a patient who is scheduled for an outpatient procedure has questions about the potential complications
of the surgery. to which of the following staff members should the medical administrative assistant refer
the patient? Correct Answer: clinical medical assistant
In order for insurance coverage to be in effect, which of the following is the policyholder required to
pay? Correct Answer: Premium
A medical administrative assistant is scheduling three patients to arrive at the same time hour. The
provider will see these patients in the order of when they arrive. Which of the following scheduling
methods Is the assistant using? Correct Answer: Wave
A diagnosis of endocarditis involves which of the foliowing systems? Correct Answer: Cardiovascular
A medical administrative assistant works in a multispecialty practice. A patient calls and states he has a
history of CHF. With which of the following speclalists should the medical administrative assistant
schedule the patient? Correct Answer: Cardiologist
On the CMS-1500 claim form, the NPI number identifies.... Correct Answer: The provider to the payer
According to OSHA guidelines, how often does a medical administrative assistant need to review the
Exposure Control Plan? Correct Answer: Upon hire and then annually
A patient who started antibiotics several days earlier calls the office and states she has developed a rash.
Which of the following actions is appropriate for the medical administrative assistant to take? Correct
Answer: Forward the patient's message to the provider
Which of the following is the abbreviation for a digestive disorder that affects the lower esophageal
sphincter and the stomach? Correct Answer: GERD
In which of the following situations should a provider bill a patient who is enrolled in Medicaid? Correct
Answer: When the services provided are not covered by Medicaid
A medical administrative assistant should identify which of the following data as protected health
informatlon? Correct Answer: Gender identity
A medical administrative assistant uses a message pad to document a patient's report of worsening
symptoms. When pulling the chart 2 days later for the patient's appointment, the assistant sees that the
message was not included in the chart notes. Which of the following actions should the assistant take?
Correct Answer: Add the note to the record in an addendum
In which of the following ways can a medical administrative assistant ensure security compliance in an
electronic health records system? Correct Answer: Keep the system logged out when not in use
which of the following acronyms should the medical administrative assistant identify as a type of
managed care plan? Correct Answer: Preferred Provider Organization
a Medical Administrative Assistant assistant is using stream scheduling to schedule two patients who
each require 15 min appointments. which of the following schedules should the assistant use? Correct
Answer: schedule one patient at 1430 and the other at 1445
which of the following actions should a medical administrative assistant perform first when opening the
office? Correct Answer: deactivate the alarm
a medical administrative assistant is preparing the paper charts for patients who have appointments the
following day. which of the following criteria should the assistant use when arranging the charts?
Correct Answer: scheduling order
where should completed medical record requests be kept? Correct Answer: in the patients chart
according to HIPAA guidelines, which of the following is a patients right regarding her medical record?
Correct Answer: the right to add or subtract documentation to to her medical record
how should a provider's office dispose of unclaimed medical records that have exceeded the legal
retention time? (7 years) Correct Answer: shred all of the documents
an encounter form is used for which of the following? Correct Answer: billing
which of the following title formats is correct for an inside address? Correct Answer: Michael Johnson,
M.D.
which of the following terms describes an examination involving both sides Correct Answer: bilateral
a medical administrative assistant learns that a patient who has diabetes mellitus missed a recent
appointment due to an unexpected hospitalization. which of the following actions should the assistant
take regarding this information? Correct Answer: alert the provider of the patient's status
a patient tells a medical administrative assistant that she is concerned about how much she will have to
pay out of pocket for the office visits charges after her health insurance plan processes the claim. the
assistant should explain to the patient that she will receive which of the following documents to address
her concern? Correct Answer: explanation of benefits
at 0930, a medical administrative assistant is informed that the provider will be 1 hour late for the first
scheduled appointment at 1100. which of the following actions should the assistant take? Correct
Answer: inform the patients affected by the delay and reschedule their appointments
, a medical administrative assistant should identify which of the following acronyms as a health insurance
plan? Correct Answer: BCBS (Blue across Blue Shield)
which of the following should a medical administrative assistant include when providing instructions for
testing procedures? Correct Answer: verbal instructions
a patient who is scheduled for an outpatient procedure has questions about the potential complications
of the surgery. to which of the following staff members should the medical administrative assistant refer
the patient? Correct Answer: clinical medical assistant
In order for insurance coverage to be in effect, which of the following is the policyholder required to
pay? Correct Answer: Premium
A medical administrative assistant is scheduling three patients to arrive at the same time hour. The
provider will see these patients in the order of when they arrive. Which of the following scheduling
methods Is the assistant using? Correct Answer: Wave
A diagnosis of endocarditis involves which of the foliowing systems? Correct Answer: Cardiovascular
A medical administrative assistant works in a multispecialty practice. A patient calls and states he has a
history of CHF. With which of the following speclalists should the medical administrative assistant
schedule the patient? Correct Answer: Cardiologist
On the CMS-1500 claim form, the NPI number identifies.... Correct Answer: The provider to the payer
According to OSHA guidelines, how often does a medical administrative assistant need to review the
Exposure Control Plan? Correct Answer: Upon hire and then annually
A patient who started antibiotics several days earlier calls the office and states she has developed a rash.
Which of the following actions is appropriate for the medical administrative assistant to take? Correct
Answer: Forward the patient's message to the provider
Which of the following is the abbreviation for a digestive disorder that affects the lower esophageal
sphincter and the stomach? Correct Answer: GERD
In which of the following situations should a provider bill a patient who is enrolled in Medicaid? Correct
Answer: When the services provided are not covered by Medicaid
A medical administrative assistant should identify which of the following data as protected health
informatlon? Correct Answer: Gender identity
A medical administrative assistant uses a message pad to document a patient's report of worsening
symptoms. When pulling the chart 2 days later for the patient's appointment, the assistant sees that the
message was not included in the chart notes. Which of the following actions should the assistant take?
Correct Answer: Add the note to the record in an addendum
In which of the following ways can a medical administrative assistant ensure security compliance in an
electronic health records system? Correct Answer: Keep the system logged out when not in use
