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Unit 21 - Aspects of Contract and Business Law P6 P7
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P6 explain the law with respect to consumer protection in given situations P7 describe the remedies available for breach of contract.
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UNIT 21: ASPECTS OF CONTRACT AND BUSINESS LAWP6: explain the law with respect to consumer protection in given situations
P7: describe the remedies available for breach of contract.
INTRODUCTION
This assignment focuses on the following two consumer protection acts which
are the Supply of Goods and Services Act 1982 and Sale of Goods Act 1979.
These acts will be explained in relation to Vodafone and the remedies that will
be available to customers if these laws were breached.
SALES OF GOODS ACT 1979
This law protects the customers who purchase goods from Vodafone by
ensuring that guidelines are set for Vodafone. This act only covers the goods
that are sold by the Vodafone which are the tangible items such as phones,
tablets, laptops, etc. The terms and conditions within this law is automatically
implied within a Vodafone Contract by statute.
These implied terms include:
Section 12, relates to ownership, which states that Vodafone must sell
products that they own and must further be able to pass ownership
(title) onto another person being the customer buying the product.
Vodafone would have breached their contract with customers if they are
unable to do so;
Section 13, goods sold by Vodafone must correspond with the
description. For example; a phone sold by Vodafone should match its
description in weight, size, camera quality, etc., when bought by a
customer. Any minor differences or flaws can give the customer the
ability to reject the goods from the company for they have breached the
contract and;
Section 14, relates to the state and the condition of the goods, which
means that goods should be of satisfactory quality and be reasonable.
These goods sold by Vodafone should fit the purpose it was intended
for as well as being safe, durable and long lasting.
SUPPLY OF GOODS AND SERVICES ACT 1982
This law further covers goods sold along with services as well. This act
protects the customers of Vodafone when making commercial transactions,
(which are transactions made between two or more parties, where goods or
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