Which of the following statements about hotel food and beverage operations is TRUE?
a. Hotel marketing efforts focus exclusively on attracting hotel guests to dine at the property's food and beverage outlets.
b. Room service is typically the most profitable food service operation in a hotel.
c. ...
AHLEI Exam Review ALL ANSWERS 100% CORRECT SPRING FALL -
2022/2023 SOLUTION GUARANTEED GRADE A+ Which of the following statements about hotel food and beverage operations is TRUE? a. Hotel marketing efforts focus exclusively on attracting hotel guests to dine at the property's food and beverage outlets. b. Room service is typically the most profitabl e food service operation in a hotel. c. The restaurant manager in a hotel has greater decision -making powers than a manager of a freestanding restaurant. d. Catering responsibilities in a hotel are generally a function of the marketing and sales department . - d. Catering responsibilities in a hotel are generally a function of the marketing and sales department. Which of the following types of food and beverage operations faces the greatest challenge in relation to food transport and delivery systems? a. freestanding restaurant b. hotel food service c. cafeteria food service d. concession at sports facilities - b. hotel food service Which of the following is a support center within a hotel? a. accounting department b. the banquet operation c. the rooms depa rtment d. room service - a. accounting department Why are multi -unit organizations popular in the restaurant industry? a. They provide brand recognition. b. Greater opportunities are available to market throughout broad geographic regions. c. Business fi nancing is easier to obtain. d. All of the above are true of multi -unit organizations. - d. all of the above The principal benefit of point -of-sale technology to a food and beverage operation is its: a. ability to track, record, and provide detailed financial information. b. efficiency in tracking guest reservations and matching reservation times with table assignments. c. speed and accuracy in calculating guest check totals and making change for custo mers. d. ability to control deliveries to and issues from food storage areas. - a. ability to track, record, and provide detailed financial information. Which of the following resources is available in a limited supply to managers of food and beverage ope rations? a. time b. facilities c. money d. all of the above - d. all of the above Effective control systems can help food and beverage managers: a. identify mistakes and plan tactics to correct them. b. create a mission statement. c. identify new menu ite ms to offer. d. define strategic objectives. - a. identify mistakes and plan tactics to correct them. Which of the following statements about the role of standards in the control process is TRUE? a. Industry averages are the best source of information for establishing standards. b. Financial standards should always be set on the basis of past financial statements. c. Standards can be established for revenue goals and sales targets as well as for employee attendance and safety records. d. Standards are effe ctive only if they state an expected level of performance for individual employees. - c. Standards can be established for revenue goals and sales targets as well as for employee attendance and safety records. Comparisons between standards and actual opera ting results should be made: a. only when problems are suspected b. during the same time frames (e.g. monthly). c. as soon as possible after actual costs are known. d. periodically, but infrequently. - c. as soon as possible after actual costs are known. A shopper service is a(n): a. service offered by many businesses to assist guests who are unable to visit the operation in person. b. internet -based buying service that offers managers greater control of the purchasing and receiving function. c. system of supply in which vendors automatically resupply the restaurant on a schedule determined by the food and beverage manager. d. control tactic that involves observing and reporting the actual operations of a business. - d. control tactic that involves observin g and reporting the actual operations of a business. Which of the following is an example of an internal factor influencing decisions to change a menu? a. consumer demand
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Allan100. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $14.99. You're not tied to anything after your purchase.
