wgu c464 introduction to communication competence 1 exam latest 20222023actual competence exam graded a
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WGU C464 INTRODUCTION TO COMMUNICATION
COMPETENCE 1 EXAM LATEST 2022/2023
What are the 4 challenges of communication? (W.I.I.N) (correct answers)1. We may rely on digitally
mediated communication
2. In order to communicate effectively
3. Intercultural understanding can be difficult
4. Not everyone appreciate the value of communication
What is the linear model of communication? (correct answers)A process in which an individual
communicator transmits a message to a receiving communicator.
What are the steps to linear communication? (correct answers)1. Deciding on the message: a sender
selects a message to send to a receiver
2. Encoding: translating the message
3. Transmitting the message: the message is sent from sender to receiver
4. Perceiving the message: to receive the message
5. Decoding and Assigning meaning: translates the message perceived into thoughts and feelings
What is the difference between the linear model and the transactional model? (correct
answers)Transactional model is the same as the linear model but with FEEDBACK.
What are the 3 elements of communication? (C.A.M) (correct answers)1. Communication skills
2. Appropriateness
3. Motivation
What are the topics for the perception process? (S.O.I.) (correct answers)1. Selection
2. Organization
3. Interpretation
What are the four steps to the selection topic of the perception process? (P.E.A.R) (correct answers)1.)
Selective Perception: What we want to see, hear, and believe
2.) Selective Exposure: information that reinforces existing beliefs
3.) Selective Attention: focusing on certain information and ignoring the others.
, 4.) Selective Recall: remembering things that we agree with than things that are contrary with our
beliefs
What are the four steps to the organization topic of the perception process? (correct answers)1.) Figure
and Ground: (F) - foreground or point of emphasis. (G) - background of the particular stimuli.
2. Closure: fill in missing infromation to complete a perception
3. Proximity: Physical closeness in relation to other information
4. Similarity: something shares attributes with other stimuli
What is the definition of interpretation from the perception process? (correct answers)The way we
assign meaning to the message and event that is uniquely our own
What is the definition of self-esteem? (correct answers)How you feel about yourself
What is the definition of self-concept? (correct answers)How you see yourself
What is the definition of individualism? (correct answers)value people who think for themselves and not
reliant on others
What is the definition of collectivism? (correct answers)Greater importance on their role within a group
What is the definition of high context? (correct answers)Non-verbal cues
What is the definition of low context? (correct answers)explicit or clear verbal messages to understand a
message
What is the definition of high power distance? (correct answers)Place a great deal of value on social
rank and the status associated with certain occupations or political offices
What is the definition of low power distance? (correct answers)communicating in ways that promote
equality
What is the definition of masculine cultures? (correct answers)cultures that value competitiveness and
achievement even at the extent of an interpersonal relationship. Direct and forceful.
What is the definition of femininity cultures? (correct answers)relationships, compassion, and nurturing
are highly valued, cooperation, listening, showing empathy are important communication skills
What is the definition of polychronic? (correct answers)Work on multiple things at once. Chaotic and
unfocused.
What is the definition of monochronic? (correct answers)One thing at a time. Punctual.
What is the definition of synchronous? (correct answers)communication that occurs in real time (ex:
text message, instant messaging)
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