100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
ServiceNow Certified System Administrator POSSIBLE Questions AND ANSWERS 2022| GRADED A $8.99
Add to cart
Quickly navigate to
Preview
  2.  
  3. CSA
  4.  
  5. CSA

Exam (elaborations)

ServiceNow Certified System Administrator POSSIBLE Questions AND ANSWERS 2022| GRADED A
 0 purchase
  • Course
  • CSA
  • Institution
  • CSA

ServiceNow Certified System Administrator POSSIBLE Questions AND ANSWERS 2022| GRADED A Base table for storing SLA records (NOT SLA definitions) is? Options are : task_sla contract_sla sla sla_definition Correct Answer: task_sla What are possible import sources? (Select all that Apply...

[Show more]

Preview 3 out of 22  pages

Document information

  • September 17, 2022
  • 22
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers

Subjects

  • base tab
  • servicenow certified system administrator possible questions and answers 2022| graded a
  • servicenow certified system administrator
  • servicenow certified system administrator practice questions

Written for

  • CSA
All documents for this subject (158)

Seller

avatar-seller
Classroom

Reviews received

Content preview

ServiceNow Certified System Administrator
POSSIBLE Questions AND ANSWERS 2022|
GRADED A

Base table for storing SLA records (NOT SLA definitions) is?
Options are :
task_sla
contract_sla
sla
sla_definition Correct Answer: task_sla

What are possible import sources? (Select all that Apply)
Options are :
HTTP
CSV
EXCEL
JDBC
NETWORK
SFTP Correct Answer: HTTP, CSV, EXCEL, JDBC, SFTP

All workflows absolutely must have a beginning and an end.
Options are :
True / False Correct Answer: True

What does the banner frame contain?
Options are :
Logo and global navigation control
Task [task] and configuration item
Self-service items
It is one set of table fields Correct Answer: Logo and global navigation control

Which application menu is used in capturing and moving changes from one
instance to other?
Options are :
Update Set
Import Set
Change

,None Correct Answer: Update Set

Where can you find the response time indicator?
Options are :
Any form that has the know icon: Ess self-service; itil users can get it through self-
service and service desk; admins and knowledge managers have additional ability
with other modules
In the right hand corner of forms and lists
It's the filter views (i.e., when you run a report); the more you add the longer it gets
What is being secured (row or table) and the rights to it Correct Answer: In the
right hand corner of forms and lists

Which of the following are captured in update set: (Select all that Apply)
Options are :
Group Creation
Incident Creation
Field Creation
Table Creation Correct Answer: Field Creation, Table Creation

How do you deactivate an application?
Options are :
System diagnostics > upgrade history
System applications > applications > Open the app record and uncheck the active
check box
The existing record will be updated with the new information
Click on the pencil icon next to the Application name in the Application Navigator
and Uncheck Active Correct Answer: Click on the pencil icon next to the
Application name in the Application Navigator and Uncheck Active

Basic Knowledge publishing workflow stages are?
Options are :
Start > Process > End
Created > Reviewed >Deployed
Draft > Review > Published > Retire
None Correct Answer: Draft > Review > Published > Retire

What tables can't be deleted?
Options are :
Semaphores control the number of user transactions that can be run in parallel. It
makes sure there aren't too many things running at once

, Approvals, conditions, notifications, tasks, timers, utilities
To automate a sequence of activities
Base tables, e.g., task, cmdb_ci Correct Answer: Base tables, e.g., task, cmdb_ci

Select Correct statements: (Select all that Apply)
Options are :
Metric is used to measure and evaluate the effectiveness of ITSM process
Metric can gather data as the data is updated
Metric measures data over time to show past history
Metric definition provides a declarative way of defining metrics and once defined,
the data for the metric is gathered and occurrences of the metric are calculated and
stored Correct Answer: Metric is used to measure and evaluate the effectiveness of
ITSM process, Metric can gather data as the data is updated, Metric measures data
over time to show past history, Metric definition provides a declarative way of
defining metrics and once defined the data for the metric is gathered and
occurrences of the metric are calculated and stored

What are the ways to Create CMDB data? (Select all that Apply)
Options are :
Import Set
Discovery
Manual
Help the Help Desk Correct Answer: Import Set, Discovery, Manual, Help the
Help Desk

How to manage record numbering (like INC0000001)
Options are :
None
System Definition > Number maintenance
Number field > Number
System Definition > Numbers Correct Answer: System Definition > Number
maintenance

What is related to High Security Plugin in ServiceNow?
Options are :
Impersonation feature
security_admin role for elevated privilege
ACL Correct Answer: security_admin role for elevated privilege

Most customization of system behavior is done using UI policies.

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller Classroom. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $8.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

69411 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 15 years now

Start selling

Recently viewed by you

Package deal ·

(0)

SMARTSHEET CERTIFICATION PRACTICE EXAMS PACKAGE DEAL 2023/24

$8.99
  • (0)
Add to cart
Added