100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
CMAA NHA Certification Exam LATEST UPDATE – with COMPLETE SOLUTION $10.49   Add to cart
Quickly navigate to
Preview
  2.  
  3. Liberty University
  4.  
  5. CMAA NHA

Exam (elaborations)

CMAA NHA Certification Exam LATEST UPDATE – with COMPLETE SOLUTION
 4 views  0 purchase
  • Course
  • CMAA NHA
  • Institution
  • Liberty University

An office manager asks an MAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the MAA use to mail the letter? Certified mail, first-class mail, priority, or standard? Correct Answer: Certified Mail A MAA should verify a patient's CPT...

[Show more]

Preview 2 out of 11  pages

Document information

  • October 8, 2022
  • 11
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers

Subjects

  • cmaa nha certification exam latest update – with complete solution

Written for

  • Liberty University
  • CMAA NHA
All documents for this subject (2)

Seller

avatar-seller
Classroom

Reviews received

Content preview

CMAA NHA Certification Exam LATEST UPDATE – with COMPLETE SOLUTION

An office manager asks an MAA to mail a letter to a patient who is being dismissed from the
practice. Which of the following methods should the MAA use to mail the letter? Certified mail,
first-class mail, priority, or standard? Correct Answer: Certified Mail

A MAA should verify a patient's CPT code for which of the following processes: Coordination
of Benefits, Determining Eligibility of services, Obtaining prior authorization, or receiving a
referral? Correct Answer: Obtaining prior authorization

Prior to an invasive procedure, a patient asks an MAA about other options that are available.
Which action should the MAA take? Inform the patient of commonly used alternatives; Advise
patient to ask the provider about alternatives; seek out a clinical MA to explain alternatives;
Provide the patient with alternate providers phone numbers. Correct Answer: Advise the patient
to ask the provider for alternatives.

Which of the following abbreviations should a MAA use to document a patient history of a
stroke? CHF; CVA; MI; or MS? Correct Answer: CVA (means Cerebrovascular accident AKA
stroke)

Which of the following items is appropriate to purchase with petty cash: Postage owed for
equipment delivery; five boxes of computer paper; a gift card for employee of the quarter; or the
providers cell phone payment. Correct Answer: Postage owed for an equipment delivery

When performing closing procedures for the day, which of the following must me secured with a
lock and key? Exam rooms; scheduling book; baking deposit slip; Providers prescription pad.
Correct Answer: the provider's prescription pad.

Which of the following is the abbreviation for an electroencephalogram? EKG; EEG; ECG; or
EBB Correct Answer: EEG

An MAA observes another office worker altering notes in a patient's record to justify medical
necessity so that payment is made. What is this action considered? Negligence; Fraud; Auditing;
Unbundling. Correct Answer: FRAUD

A patient receives an EOB stating services will not be covered because of Out-of-pocket medical
expenses not yet met. The amount owed is defined as? Deductible; Copay; Allowed amount;
Coinsurance. Correct Answer: Deductible.

Which of the following is an example of open hours scheduling? Patients arrive at their own
convenience; Multiple patients are seen and one time; patients who have similar diagnoses are
sched for the same time; or multiple patients are scheduled at the beginning of each hour?
Correct Answer: Patients arrive at their own convenience.

Which of the following is the most efficient method for an MAA to collect payment for services?
Collect due amounts at the time of visit; send a monthly statement to the patient; call the patient

, to establish payment plan; or use an outside collection agency. Correct Answer: Collect the
amount due at the time of the patient's visit.

Which of the following medical terms is part of an organ or tissue? Lymphadenectomy;
Episiotomy; Colostomy; or Thoracotomy? Correct Answer: Lymphadenectomy

A patient refused to pay his copay. What should the MAA do? Offer to waive the fee; tell the
patient to call the insurance carrier; advise the patient that the copay will be added to their bill; or
inform the patient the copay is due at the time of service. Correct Answer: Inform the patient
that the copay is due at the time of service.

A 3rd party payer is requesting documentation to support billed services. Which of the following
is the appropriate document the MAA should forward? Notice of Privacy Practices; Disclosure
form; Progress notes; patient registration form? Correct Answer: Progress notes.

Which of the following actions is an MAA's priority when pulling daily charts? Place charts in
appropriate exam room; review appointment schedule; review charts for accuracy; arrange charts
sequentially. Correct Answer: Review the appointment schedule.

In addition to a witness and the adult patient, which of the following individuals must be present
for an informed consent signature? A Family member; Lawyer; office manager; or provider.
Correct Answer: Provider

All pages of a patient's medical record must include which of the following information:
Insurance ID number; Patient address; patient name; or ss number Correct Answer: The patient's
name

Which of the following medical record filing systems protects patients' privacy and allows for
unlimited expansion in a high-volume office? Numeric; alphabetical; subject filing; or
chronological? Correct Answer: Numeric

Which of the following should an MAA give to a patient when scheduling a routine visit: an
encounter form for the next visit; a copy of the patient's prescriptions; a financial responsibility
form or an appointment reminder? Correct Answer: An appointment reminder.

A np provides an MAA with her parent's medicare card. The pt states that she is a dependent and
is eligible to use the card. What should the MAA do? Accept the medicare card; contact
medicare to see if the patient is a covered dependent; explain to the patient that medicare doesnt
cover dependents or include the parent's name on the superbill? Correct Answer: Explain to the
patient that medicare does not cover dependents.

According to the affordable care act of 2010, what is the maximum allowable time from the date
of service that a claim can be submitted to medicare? 30 days; 6 months; 12 months; or 32
months? Correct Answer: 12 Months

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller Classroom. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $10.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

76799 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$10.49
  • (0)
  Add to cart