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Samenvatting Operations management hoofdstuk 1 - bracht mij 8,7
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Brachten mij een 8,7
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By: Kornelia • 6 year ago
By: genos • 7 year ago
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Operations management hoofdstuk 1Operations management: operations management verwijst naar het systematisch
ontwerp, richting en besturing van processen die input omzetten tot diensten en
producten voor interne en externe klanten
Supply Chain Management definition:
de synchronisatie van de processen van een onderneming met die van haar
leveranciers en klanten om de stroom van materialen, diensten en informatie
overeen te laten komen met de vraag van de klant.
“The synchronization of a firm’s processes with those of its suppliers and
customers to match the flow of materials, services and information with
customer demand”.
Supply Chain definition:
van elkaar afhangende processen binnen een bedrijf en/of tussen bedrijven dat
een product en/ of dienst produceert, welke voldoet aan de wensen van de klant.
“An interrelated series of processes within and across firms that produces a
service or product to the satisfaction of customers.”
Process definition:
1 of meerdere activiteiten met 1 of meerdere inputs die worden getransformeerd
in 1 of meerdere outputs voor klanten.
“Any activity or group of activities that takes one or more inputs, transforms
them, and provides one or more outputs for its customers.”
Activity definition:
de kleinste eenheid werk, welke zowel tijd als resources verbruikt en welke
gepland en gecontroleerd kan worden.
Proces = activiteit + transformatie
Operation: een operatie is een groep middelen die deelneemt
aan 1 of meerdere processen
There are 4 core processes:
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